SAINT LAURENT Store Director

Yves Saint Laurent SAS; Madrid; On-site; EUR 42,000 - 60,000; Full time

Job summary

Yves Saint Laurent Spain is seeking a seasoned retail manager to drive luxury brand engagement and staff excellence. You will lead a sizeable team on the sales floor, recruit and develop talent, and ensure top customer experiences while aligning with headquarters directives.

The role demands 4–6 years in a managerial retail position, strong leadership, adaptability and a passion for luxury fashion. This is a full‑time on‑site opportunity in Madrid with a focus on compliance and stock control.

Qualifications

• Experience in luxury retail management is required.
• Minimum 4–6 years in a managerial retail position.
• Experience leading a team of at least 10 people.

Responsibilities

• Promote brand engagement and loyalty among customers to achieve business goals.
• Identify, attract, recruit, develop and retain talent in line with HQ directions.
• Coach staff to ensure professional growth and high performance.
• Set and monitor quantitative and qualitative KPIs, analyzing results regularly.
• Lead sales on the floor and demonstrate strong selling leadership.
• Maintain exceptional customer experience and loyalty.
• Oversee inventory activities and coordinate with Back Office operations.
• Ensure compliance with legal, safety, sustainability and store procedures.
• Uphold Saint Laurent standards in all processes and stock organization.

Skills

Store leadership

Team management

Luxury retail

Customer experience

Communication skills

Education

Bachelor’s Degree

Tools

Concur

Job description

Summary

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description

ROLE

You will be responsible for promoting brand engagement and loyalty to customers in order to successfully reach business goals. You will also identify, attract, recruit, develop and retain talent while maintaining compliant with directions from Headquarters and creating a cultivating store culture.

MISSION

• Ensure professional growth and training of the staff with a coaching approach
• Define targeted quantitative and qualitative goals and ensure they are achieved
• Analyze results, verify daily, weekly, monthly activities and set up yearly assessments: KPIs
• Demonstrate sales leadership for staff by playing an active role on the selling floor
• High sensitivity to customers experience and loyalty
• Manage inventory activities, taking into account related inventory results in collaboration with the Back Office Operation
• Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization
• Ensure that the qualitative standards required by our brand are maintained

PROFILE

• Significant experience in the sale of luxury goods or retail
• 4 to 6 years of successful experience in a managerial retail position
• Experience managing a team of at least 10
• Adaptability, openness, risk taking, dynamic, listening abilities, curiosity
• Bachelor’s Degree preferred
• Knowledge of Concur expense reporting is a plus

Saint Laurent is committed to diversity and inclusion and to providing equal opportunities in employment. We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.

As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Regular

Schedule

Full time

Organization

Yves Saint Laurent Spain