SAINT LAURENT Client advisor

Yves Saint Laurent SAS; la Roca del Vallès; On-site; EUR 21,000 - 32,000; Full time

Job summary

Yves Saint Laurent Spain is seeking a Client Advisor to contribute to store sales and deliver a memorable, sophisticated experience for every client. You will support the management team, uphold Maison values, and build a robust client portfolio while exceeding sales and KPI targets.

Fluency in English and the local language is expected, with a passion for fashion and strong teamwork. This is a full-time role based in Catalonia, with a start date of 2026-11-01.

Qualifications

• Experience in providing high-quality client service in fashion or luxury retail.
• Excellent communication in English and local language, both written and spoken.
• Strong team spirit and ability to work with management to achieve goals.

Responsibilities

• Provide outstanding client and after-sale service to visitors and clients.
• Identify client needs and build a proactive, growing business portfolio.
• Drive sales performance and KPI achievement with a business mindset.

Skills

Client service

Luxury retail

English & local language

Team spirit

Job description

Summary

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear

Job Description

PURPOSE OF THE POSITION:

A Client Advisor contribute actively to the store sales and key indicators achievement.

They are providing a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

MISSIONS & RESPONSIBILITIES

• Provide an outstanding client and after-sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
• Cultivate a robust client portfolio to secure a proactive and growing business
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
• Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
• Show a transparent and genuine attitude with the client and create a unique connection with them
• Communicate in a professional and authentic way, with clients and colleagues
• Effectively use all the available tools to optimize business opportunities
• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
• Adhere to all company policies and operational procedures and follow them

PROFILE

• A preferred professional experience in providing a high quality service focused on Client expectations, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
• Have personal taste and passion for the fashion culture, like to create personalized looks
• Have a natural business mindset and an entrepreneurial spirit
• Open-minded and looking for a company valuing audacity and authenticity
• Strong team spirit to achieve common goals
• At ease with using tools and applications, learns fast with new technologies
• Motivation to work in a fast-paced environment, able to multitask & prioritize
• Proactive, enthusiastic, & with a problem-solving attitude
• Excellent written, oral & listening skills, in English and local language
• Embrace change and see it as an opportunity to grow and develop

Saint Laurent is committed to diversity and inclusion and to providing equal opportunities in employment. We believe diversity in all its forms – disability, age, color, ancestry, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, religion – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Regular

Start Date

2026-11-01

Schedule

Full time

Organization

Yves Saint Laurent Spain