Luxury Client Advisor: Elevate Styling & Client Connections

Yves Saint Laurent SAS; Madrid; On-site; EUR 19,000 - 23,000; Full time

Job summary

Yves Saint Laurent Spain is seeking a Client Advisor to actively contribute to store sales and key indicators, delivering a unique, sophisticated and lasting client experience while supporting the management team and upholding Maison values. The role requires excellence in service, passion for fashion, a business mindset, team spirit, and excellent English and local language communication.

You will connect with clients, build a robust portfolio, and work in a fast-paced luxury retail

Qualifications

• High quality client service focused on client expectations
• Passion for fashion culture and ability to create personalized looks
• Business-minded and entrepreneurial mindset
• Audacity and authenticity valued by the company
• Strong teamwork to achieve common goals
• Comfort with using tools and applications and quick to learn new technologies
• Multitasking and prioritization in a fast-paced environment
• Proactive, enthusiastic and problem-solving attitude
• Excellent written, oral and listening skills in English and local language
• Willingness to embrace change as a growth opportunity

Responsibilities

• Provide outstanding client and after-sales service to all visitors and clients
• Identify client needs and anticipate future requests
• Cultivate a robust client portfolio to grow business
• Aim to exceed sales and KPI goals with a business mindset
• Create personalized, versatile silhouettes that reflect fashion culture
• Build genuine connections with clients and communicate professionally
• Utilize tools to optimize business opportunities
• Support front and back-of-house teams and uphold company policies

Skills

Client service

Fashion retail

English & local language

Team spirit

Job description

Yves Saint Laurent Spain is seeking a Client Advisor to actively contribute to store sales and key indicators, delivering a unique, sophisticated and lasting client experience while supporting the management team and upholding Maison values. The role requires excellence in service, passion for fashion, a business mindset, team spirit, and excellent English and local language communication.

You will connect with clients, build a robust portfolio, and work in a fast-paced luxury retail