Revenue Operations Specialist — Q2C & Salesforce Pro

Nexthink; Madrid; Híbrido; EUR 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Hybrid work model

Private health insurance

Meal vouchers

Unlimited vacation

Relocation assistance

Descripción de la vacante

Nexthink is seeking a Sales & Revenue Operations Specialist to drive operational excellence across the quote-to-cash cycle. You will partner with Go-to-Market, Finance, and Compliance to ensure accurate quotes, orders, invoices, and renewals in a fast-paced, international SaaS environment.

You will bring 5+ years in Sales/Revenue Operations, Salesforce expertise, and a collaborative, detail-oriented mindset to enable smooth customer journeys and data integrity across systems.

Formación

• 5+ years of experience in Sales Operations, Revenue Operations, or Customer Operations within a software or SaaS environment.
• Strong knowledge of the Quote-to-Cash cycle—from quotation to invoicing and renewals.
• Salesforce expertise is essential; familiarity with CRM and ERP systems is a plus.
• Exceptional attention to detail with a results-oriented, ownership mindset.
• Strong communicator with a customer service mindset and collaborative approach.
• Comfortable working autonomously under pressure in a fast-paced, international environment.
• Experience contributing to or leading process improvement and transformation initiatives.

Responsabilidades

• Support Sales teams with quotation creation, review, and management.
• Process customer orders accurately and on time, including software licenses and service contracts.
• Review contractual and booking documents for compliance and audit readiness.
• Control and process service engagements and related documentation.
• Maintain renewals with a high level of accuracy and proactive follow-through.
• Provide licensing support to customers and internal stakeholders across the full license lifecycle.
• Provide first-level operational support to Go-to-Market teams through efficient ticket management.
• Collaborate with Cash Collection teams to support invoicing and payment follow-up.
• Maintain high standards of customer data quality and CRM hygiene.
• Support Quality and Compliance teams by ensuring data integrity across all operational workflows.
• Contribute actively to transformation projects and continuous improvement initiatives.

Conocimientos

Sales Operations

Revenue Operations

Salesforce

CRM systems

ERP systems

Attention to detail

Communication

Autonomous working

Process improvement

Herramientas

Salesforce

CRM

ERP

Descripción del empleo

Nexthink is seeking a Sales & Revenue Operations Specialist to drive operational excellence across the quote-to-cash cycle. You will partner with Go-to-Market, Finance, and Compliance to ensure accurate quotes, orders, invoices, and renewals in a fast-paced, international SaaS environment.

You will bring 5+ years in Sales/Revenue Operations, Salesforce expertise, and a collaborative, detail-oriented mindset to enable smooth customer journeys and data integrity across systems.