Restaurant Manager

Hapimag; Palma; On-site; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Accommodation

Staff meals

Winter break

Staff discounts on Hapimag holidays

F&B discounts

Job summary

Hapimag Resort Paguera in Mallorca is seeking an experienced F&B Service Manager to lead the service teams of La Tentación, Sotavento and Luna Bar 81, shaping standards and guest experiences with vision and passion. You will manage daily operations, rosters, cost control, HACCP compliance and cross‑department collaboration with the Head Chef and Resort Management.

The role offers a permanent contract with a seasonal winter break in November, accommodation and staff meals, and staff discounts on

Qualifications

• Completed vocational training in gastronomy/hospitality alongside leadership experience.
• Passion for direct guest interaction and creating a welcoming atmosphere.
• Ability to oversee operations and stay organized during peak hours.
• Knowledge of Spanish, German and English; additional languages are a plus.

Responsibilities

• Lead service sections for La Tentación, Sotavento and Luna Bar 81; manage quality, standards, and costs.
• Drive unforgettable guest experiences and oversee guest service workflows.
• Train, motivate, and develop the team; manage rosters and holiday scheduling; upsell techniques.
• Control inventories and costs; use Orgasoft ERP for item pricing and stock.
• Ensure mise-en-place, reservations handling, and cashing-up procedures.
• Enforce HACCP compliance and cleaning standards; document adherence.
• Collaborate with Head Chef and Resort Management; assist recruitment.

Skills

Leadership

Team Management

Guest service

Upselling techniques

Multilingual

Education

Vocational gastronomy/hospitality training

Tools

Orgasoft

Job description

Located directly on the fine sandy beach of Paguera, the beautiful Hapimag Resort features 239 apartments. Work where others spend their holidays! The resort includes, among other amenities, two à la carte restaurants, two bars, three outdoor pools, an indoor pool, two tennis courts, and a multi-sports court—complete with daily sea views!

Do you love pulling the strings behind the scenes and inspiring a team to exceed their potential? We are seeking a leadership personality who won’t just manage our F&B Service Team, but shape it with vision and passion. Join us in delivering service that sets benchmarks and delights our guests.

What you can expect

• Operational Leadership & Standards: Responsible for quality standards, service workflows, cost control, and overall operational management of our restaurants “La Tentación” , “Sotavento”and the Luna Bar 81.
• Guest Experience: You will lead the entire service section, ensuring our guests enjoy unforgettable culinary highlights.
• Team Management & Development: You will lead, motivate, and train your team—including wine sales and upselling techniques—and handle efficient duty rosters and holiday scheduling.
• Cost & Budget Control: You keep a firm grip on costs and budgets, conduct inventories, and calculate retail items within our ERP inventory system (Orgasoft).
• Smooth Daily Operations: You guarantee flawless procedures, from daily mise-en-place and reservation management to accurate cashing-up procedures.
• Compliance & Standards: You actively embody Hapimag standards and take responsibility for strict adherence to and documentation of all HACCP guidelines and cleaning protocols.
• Cross-Departmental Collaboration: You work closely with the Head Chef and the Resort Management , and proactively support the recruitment of new team members.

What you bring along

• Completed vocational training in gastronomy/hospitality alongside proven leadership experience in a similar position
• Passion for direct guest interaction with a keen sense for creating a welcoming atmosphere
• Ability to maintain an overview and work systematically with a smile, even during peak operational hours
• Good knowledge of Spanish, German and English; knowledge of other languages is a plus
• A collaborative team player with clear and effective communication skills

What we offer

• A position within a well-coordinated and motivated team
• Guaranteed tariff-aligned salary payout with overpayment based on experience and agreement
• Permanent position with a seasonal winter break in November
• Accommodation and staff meals can be provided
• Experience two weeks of holiday without points deduction at a Hapimag resort of your choice
• Attractive discounts on holidays and F&B services (30% discount) at our own Hapimag resorts

Music Torrandell 1

07160 Paguera

Spain

www.hapimag.com/paguera

About Hapimag:

As pioneers of the sharing economy, we are a team of over 1,800 people and approximately 120,000 members. Our common goal: a high-quality and sustainable vacation experience. Together, we use 55 different vacation resorts in popular destinations across Europe – by the sea, in the mountains, or in cities. Why? Because we want to vacation in a relaxed and responsible way.