Leisure and Adventure Facility Manager in Palma

Mallorca Map; Palma; On-site; EUR 16,200 - 19,800; Full time

Benefits offered by this job

Two days off per week

6-month contract with renewal

Job summary

Instal.lacions Oci i aventura in Palma, Mallorca seeks a Leisure and Adventure Facility Manager to oversee daily operations, lead staff, and ensure top visitor experiences.

You will manage safety protocols, coordinate events, and handle guest services, with a 6-month contract and a gross salary of €18,000 per year. Two days off per week and a dynamic Mallorca lifestyle are included.

Qualifications

• 6 months of relevant work experience in operational management or leisure facilities.
• English proficiency at B1 level to communicate with international guests.
• User-level computer skills for internal reporting and administrative tasks.
• Valid driving licence B (vehicle owned is highly valued).
• Proactive, responsible with demonstrated leadership and interpersonal skills.
• Full availability to work weekends and public holidays.

Responsibilities

• Overseeing and supervising daily activities and facility condition.
• Motivating and leading the operational team for efficient daily workflow.
• Delivering top-tier customer service and ensuring guest satisfaction.
• Enforcing compliance with safety protocols.
• Managing daily organizational needs and incident resolution.
• Planning and designing events and guest activities.
• Supervising catering, stock purchases, and supplier relations.

Skills

Leadership

Interpersonal skills

Customer service

Time management

English (B1)

Communication

Tools

MS Office

Job description

Are you energetic, organized, and passionate about team leadership and active recreation? An exciting opportunity is waiting for you in Palma, Mallorca. Instal.lacions Oci i aventura is looking for a dedicated Leisure and Adventure Facility Manager to oversee daily operations, lead an operational team, and ensure every guest enjoys a high-quality experience.

Responsibilities

• Overseeing and supervising daily activities as well as the general condition of the facilities
• Coordinating, motivating, and leading the operational team to maintain efficient daily workflow
• Delivering top-tier customer service and direct orientation, guaranteeing an excellent visitor experience
• Enforcing strict compliance with and continuous control of all safety protocols
• Managing daily organizational needs, troubleshooting operational challenges, and handling incident resolution
• Planning and designing special events, local functions, and brand-new guest activities
• Supervising catering services, overseeing stock purchases, and managing relations with external suppliers

Requirements

• Minimum of 6 months of relevant work experience in operational management or leisure facilities
• Intermediate proficiency in English (B1 level) to communicate effectively with international guests
• Computer skills at a user level for internal reporting and administrative tasks
• Valid driving license B (having your own vehicle is considered highly valuable)
• A proactive, highly responsible personality with proven leadership abilities and interpersonal skills
• Full availability and willingness to work shifts on weekends and public holidays

Benefits & Compensation

• Full-time schedule working from 10:0 to 19:00, including a 1-hour rest break each day
• Temporary 6-month contract with the realistic option to renew
• Gross annual salary of €18,000 distributed across 12 payments (with extra payments already prorated)
• Two days off per week, allowing you to relax and enjoy the vibrant lifestyle on Mallorca

Required languages: en; Nivel académico: No indicado; Permiso de conducir: B; Experiencia (meses): 6; Idiomas: anglès (B1); Informática: A nivel usuario; Otros requisitos: Persona responsable, proactiva y con habilidades de liderazgo / Disponibilidad para trabajar fines de semana y festivos. Permiso de conducir y vehículo propio muy valorable.. Nivel medio de inglés valorable.; Otros requisitos: Persona responsable, proactiva y con habilidades de liderazgo / Disponibilidad para trabajar fines de semana y festivos.