Reservation Internship

Hospitaliti; Islas Baleares; On-site; EUR 5,600 - 8,900; Full time

Benefits offered by this job

Accommodation included

Lunch provided

Internship Program

Employee discounts at Ennismore hotels

Canva subscription

Podimo subscription

Job summary

Hyde Hotel Ibiza, part of Mondrian & Hyde Ibiza, offers an internship in Ibiza through Hosco. You will join the Revenue team to learn pricing, distribution, and bookings management while gaining hands-on experience with PMS and booking engines.

Accommodation is included, with daily meal provision and a structured Internship Program culminating in a final project presented to Excom & Heads of Departments.

Qualifications

• Pursuing or recently completed degree in Hospitality or related field.
• Fluent in English and Spanish is preferred; other languages a plus.
• EU nationality is required for internship.

Responsibilities

• Support daily revenue tasks and learn pricing and distribution decisions.
• Handle new bookings, modifications and cancellations professionally.
• Input bookings accurately into the system with guest preferences.
• Draft confirmation emails, vouchers and cancellation policies promptly.
• Record guest preferences and room requirements; communicate with teams.
• Verify real-time availability and apply appropriate rates for segments.
• Coordinate with front office, housekeeping and other departments.

Skills

Proactive attitude

Attention to detail

Effective communication

Team collaboration

Multitasking

Fast-paced environment

Education

Hospitality or Business degree (pursuing/recently completed)

Tools

PMS

Channel managers

Booking engines

Job description

Hyde Hotel Ibiza is hiring through Hosco in Ibiza.

About Us

Mondrian & Hyde Ibiza Join us for a unique opportunity to showcase two one-of-a-kind lifestyle hotel brands coming to the idyllic Cala Llonga beach in Ibiza!Mondrian Ibiza is a sleek wonderland with 154 guest rooms and highly designed public spaces, including an expansive terrace with bay views.Hyde Ibiza is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 401 rooms with natural textures and artisan touches.Together the properties will have 7 restaurant and bar outlets, ranging from premium sushi and an ocean-to-table Balearic fare, all of them highly programmed.The hotels are operated by Ennismore, the fastest growing lifestyle hospitality company, in collaboration with Grupo Azul Mar Cala Llonga owned by Apollo.

What you’ll do…

• Supporting the daily tasks of the Revenue team, learning how pricing and distribution decisions are made.
• Receive and manage new bookings, modifications, and cancellations in a clear and professional manner.
• Accurately input booking details into the Property Management System, ensuring correct dates, rates, and guest preferences.
• Draft and send confirmation emails, vouchers, and cancellation policies in a timely manner.
• Record and follow up on specific preferences such as bed types, connecting rooms, or other individual needs.
• Verify real-time availability and apply appropriate rates based on segments (corporate, FIT, groups, etc.).
• Share relevant information with front office, housekeeping, and other teams to ensure a seamless guest experience.
• Assist in managing room blocks, rooming lists, and special conditions for groups or tour operators.
• Gain hands-on experience with PMS, channel managers, booking engines, and other essential reservation platforms.

What we are looking for:

• EU Nationality is required.
• Fluent English and Spanish. Other Languages is a plus.
• Currently pursuing or recently completed a degree in Hospitality, Business, or a related field.
• The minimum duration of the internship will be five months, with a planned start date in April.
• A proactive attitude and strong attention to detail.
• Effective communication skills and ability to work as part of a team.
• Ability to multitask and prioritize tasks in a fast-paced environment.

What’s in it for you…

• A competitive package and plenty of development opportunities.
• Accommodation included.
• Lunch is served daily at the in-house restaurant.
• Be part of a complete Internship Program with a final project to present to the Excom & Head of Departments.
• Join an innovative and fast-growing international group committed not only to building new hotels but also to building a global brand.
• The opportunity to challenge the norm and work in a creative and rewarding environment.
• Be part of a team passionate about creating great hotel experiences and building a portfolio of brands.
• Great discounts at all Ennismore hotels and special discounts at numerous island businesses.
• Free subscriptions to Canva and Podimo.
• Activities to build an amazing team of students.
• Regular team meetings, from our team-building activities to our end-of-season super party; We work hard, but we know how to have fun!