Rental Sales Specialist – Exceptional Service & Growth

Europcar IB S.A.; Sevilla; Presencial; EUR 15.000 - 21.000; Jornada completa

Descripción de la vacante

Europcar Mobility Group in Sevilla is seeking a Rental Sales Agent to provide outstanding customer service while driving sales. You will be the first point of contact for customers, handling reservations and rental agreements with accuracy.

You will promote optional coverage, vehicle upgrades, and additional services, build rapport, overcome objections, and ensure compliance with rental policies while supporting branch operations.

Formación

• Sales experience in a dynamic, fast-paced environment.
• Strong customer service and professional communication.
• Ability to meet and exceed targets.

Responsabilidades

• Handle reservations and process rental agreements with accuracy and professionalism.
• Ensure every customer is welcomed and treated with respect, providing exceptional service from start to finish.
• Maximize sales opportunities by offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.
• Utilize effective sales techniques by building rapport, asking open-ended questions, and overcoming objections.
• Adhere to all rental policies and procedures for smooth transactions.
• Assist customers by identifying additional services that may enhance their rental experience.
• Provide unmatched service, ensuring customer satisfaction at every stage of the rental process.
• Support branch operations with additional duties as requested by management.

Conocimientos

Sales experience

Customer service

Communication skills

Target driven

Descripción del empleo

Europcar Mobility Group in Sevilla is seeking a Rental Sales Agent to provide outstanding customer service while driving sales. You will be the first point of contact for customers, handling reservations and rental agreements with accuracy.

You will promote optional coverage, vehicle upgrades, and additional services, build rapport, overcome objections, and ensure compliance with rental policies while supporting branch operations.