Rental Sales Pro: Elevate Service & Upsell

europcar; Palma; Presencial; EUR 15.000 - 21.000; Jornada completa

Descripción de la vacante

Europcar Mobility Group in Palma is seeking a Rental Sales Agent to deliver exceptional service and maximize sales. You will be the first point of contact for customers, ensuring a seamless rental experience and identifying sales opportunities.

This entry-level position emphasizes both service and sales, requiring a proactive approach, strong communication, and a passion for helping customers. Join a team where customer satisfaction and growth are valued, with opportunities across a fast-growing

Formación

• Excellent interpersonal and communication skills.
• Strong sales acumen and persuasive abilities.
• High level of professionalism and reliability.
• Ability to multitask and stay organized in a busy environment.
• Attention to detail and accuracy in all customer interactions.
• Team player with a positive, can-do attitude.

Responsabilidades

• Handle reservations and process rental agreements with accuracy and professionalism
• Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish
• Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance
• Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections
• Adhere to all rental policies and procedures to ensure smooth and compliant transactions
• Assist customers by identifying any additional services or products that may enhance their rental experience
• Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process
• Support branch operations by performing additional duties as requested by management

Conocimientos

Excellent interpersonal and comms

Sales acumen

Professionalism

Multitasking

Attention to detail

Team player

Descripción del empleo

Europcar Mobility Group in Palma is seeking a Rental Sales Agent to deliver exceptional service and maximize sales. You will be the first point of contact for customers, ensuring a seamless rental experience and identifying sales opportunities.

This entry-level position emphasizes both service and sales, requiring a proactive approach, strong communication, and a passion for helping customers. Join a team where customer satisfaction and growth are valued, with opportunities across a fast-growing