Rental Sales Pro: Elevate Service & Maximize Sales

Europcar; Mahón; Presencial; EUR 21.000 - 26.000; Jornada completa

Descripción de la vacante

Europcar Mobility Group is seeking a Rental Sales Agent to deliver exceptional service while maximizing sales opportunities. You will be the first point of contact for customers, handling reservations, processing agreements, and guiding customers to add-on options that enhance their rental experience.

Join a dynamic team that emphasizes customer satisfaction, professional growth, and a strong sales culture.

Formación

• Sales Background: Proven sales experience in a dynamic, fast-paced environment.
• Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.
• Strong customer service skills and the ability to communicate professionally.
• A sales-driven attitude with a focus on meeting and exceeding targets.
• Ability to work efficiently in a fast-paced, customer-focused environment.
• Attention to detail and a commitment to providing accurate and timely service.

Responsabilidades

• Handle reservations and process rental agreements with accuracy and professionalism.
• Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
• Maximize sales opportunities by consistently offering coverage products, upgrades, and additional services to every customer, ensuring 100% compliance.
• Utilize effective sales techniques by building rapport, highlighting product features and benefits, and overcoming objections.
• Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
• Assist customers by identifying any additional services or products that may enhance their rental experience.
• Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
• Support branch operations by performing additional duties as requested by management.

Conocimientos

Sales

Customer service

Upselling

Communication

Descripción del empleo

Europcar Mobility Group is seeking a Rental Sales Agent to deliver exceptional service while maximizing sales opportunities. You will be the first point of contact for customers, handling reservations, processing agreements, and guiding customers to add-on options that enhance their rental experience.

Join a dynamic team that emphasizes customer satisfaction, professional growth, and a strong sales culture.