Rental Sales Agent: Elevated Service & Growth

Europcar IB S.A.; Las Palmas de Gran Canaria; On-site; EUR 18,000 - 24,000; Full time

Job summary

Europcar Mobility Group in the Canary Islands seeks a Rental Sales Agent to greet customers, handle reservations, process rental agreements, and maximize sales through optional coverage products and vehicle upgrades. You will build rapport and address objections to meet targets in a fast-paced environment.

You will contribute to a smooth rental experience and high customer satisfaction, while supporting branch operations and delivering unmatched service at every step of the process.

Qualifications

• Sales experience in a dynamic, fast-paced environment.
• Skilled in offering optional coverage products, vehicle upgrades, and additional services.
• Strong customer service skills and professional communication.
• Sales-driven attitude focused on meeting and exceeding targets.
• Ability to work efficiently in a fast-paced, customer-focused environment.
• Attention to detail and commitment to timely service.

Responsibilities

• Handle reservations and process rental agreements accurately.
• Ensure customers are welcomed and receive exceptional service from start to finish.
• Maximise sales by offering optional coverage, upgrades, and add-ons with compliance.
• Build rapport and overcome objections using effective sales techniques.
• Adhere to rental policies and procedures for smooth transactions.
• Identify additional services to enhance the rental experience.
• Provide unmatched service and support branch operations as needed.

Skills

Sales experience

Customer service

Communication skills

Target driven

Job description

Europcar Mobility Group in the Canary Islands seeks a Rental Sales Agent to greet customers, handle reservations, process rental agreements, and maximize sales through optional coverage products and vehicle upgrades. You will build rapport and address objections to meet targets in a fast-paced environment.

You will contribute to a smooth rental experience and high customer satisfaction, while supporting branch operations and delivering unmatched service at every step of the process.