Dynamic Rental Sales Associate — Customer‑First & Targets

Europcar IB S.A.; Valencia; On-site; EUR 18,000 - 24,000; Full time

Job summary

Europcar Mobility Group in Valencia, Spain is seeking a Rental Sales Agent to deliver excellent service while maximizing sales. You will be the first contact for customers, handling reservations and rental agreements with accuracy and professionalism.

This entry-level counter role emphasizes customer satisfaction, upselling optional coverage, upgrades, and additional services. You will contribute to a fast-paced team focused on achieving sales targets and a seamless rental experience.

Qualifications

• Sales background with proven experience in a fast-paced environment.
• Ability to offer optional coverage products, vehicle upgrades, and additional services.
• Strong customer service skills and professional communication.
• Sales-driven attitude with a focus on meeting/exceeding targets.
• Ability to work efficiently in a fast-paced, customer-focused environment.
• Attention to detail and accuracy in all interactions.
• Experience in a customer-facing or sales role in retail, hospitality, or automotive sectors preferred.
• Proven ability to achieve or exceed sales targets.
• Experience handling transactions and working with POS systems.
• Familiarity with rental agreements or similar documentation a plus.

Responsibilities

• Handle reservations and rental agreements with accuracy.
• Provide exceptional service from start to finish for every customer.
• Maximize sales by promoting coverage products, upgrades, and services, with compliance.
• Use sales techniques and build rapport to overcome objections.
• Adhere to rental policies and procedures for smooth transactions.
• Identify additional services to enhance the rental experience.
• Deliver unmatched service and ensure customer satisfaction at all stages.
• Support branch operations with additional duties as needed.

Skills

Sales experience

Customer service

Communication skills

Upselling

Tools

POS systems

Job description

Europcar Mobility Group in Valencia, Spain is seeking a Rental Sales Agent to deliver excellent service while maximizing sales. You will be the first contact for customers, handling reservations and rental agreements with accuracy and professionalism.

This entry-level counter role emphasizes customer satisfaction, upselling optional coverage, upgrades, and additional services. You will contribute to a fast-paced team focused on achieving sales targets and a seamless rental experience.