Remote Work & Family Life Specialist — Global Reach

Simon‑Kucher; Madrid; Híbrido; EUR 42.000 - 66.000; Jornada completa

Descripción de la vacante

Zeiders Enterprises, Inc. seeks a Work and Family Life Specialist (Remote) to conduct workshops and provide one-on-one consultations for service members and families, delivering information and referrals through virtual and in-person formats.

You will coordinate with FFSP stakeholders and support disaster response, travel aboard Navy ships, and maintain accurate records in the government system. The role requires strong presentation, digital literacy, and knowledge of FFSP programs, with up to

Formación

• Bachelor's degree in social science or related behavioral science field OR a combination of social science education and experience equivalent to a bachelor's degree OR Four years' equivalent experience.
• Experience making presentations and facilitating training for large and small groups in person and through online platforms.
• Experience using various forms of digital technology to facilitate virtual training.
• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s): Deployment and Mobilization Support , Ombudsman Training and Support , Relocation Assistance , Life Skills Education , Transition Assistance, Family Employment Readiness.
• Strong technical acumen using various tools to support virtual service delivery, communication, and collaboration (e.g. Outlook, Teams, Custom Databases, etc.) and ability to set up personal computer and AV equipment at various locations while on travel.
• Knowledge of the development and execution of needs assessment tools (i.e. surveys).
• Knowledge of the military and the challenges of the military lifestyle.
• Knowledge of social services and/or community resources.
• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model.
• Proven experience managing multiple priorities.
• Ability to use verbal and written communication skills effectively.
• Must be able to meet naval shipboard requirements, to include physical requirements to navigate onboard, when deployed on navy ship.

Responsabilidades

• Conduct in-person and virtual workshops across various Work and Family Life Program areas for service members and families.
• Provide one-on-one consultations across various Work and Family Life Program areas for service members and families.
• Provide comprehensive location-specific information and referral services in-person or virtually.
• Provide in-person or virtual support for disaster preparedness or in response to crisis events throughout the world.
• Provide in-person support aboard Navy ships for Shipboard events and Return and Reunions (R&R).
• Ensure all information and referral, one-on-one, and group education services provided are entered into the government's system of record.
• Utilize various technological tools (collaboration platforms, video conferencing software, project management tools) to effectively communicate with stakeholders and to provide virtual service delivery.
• Perform basic troubleshooting steps when technology challenges occur.
• Cross-train and support for additional program areas as assigned.
• Support marketing and outreach initiatives to promote awareness and utilization of program services.
• Other duties as assigned.

Conocimientos

Presentation skills

Time management

Self-motivation

Organizational skills

Customer service

Oral communication

Written communication

Professionalism

Resilience

Independence

Teamwork

Educación

Bachelor's degree in social science or related behavioral science field

Herramientas

Outlook

Teams

Custom databases

Video conferencing

Project management tools

Descripción del empleo

Zeiders Enterprises, Inc. seeks a Work and Family Life Specialist (Remote) to conduct workshops and provide one-on-one consultations for service members and families, delivering information and referrals through virtual and in-person formats.

You will coordinate with FFSP stakeholders and support disaster response, travel aboard Navy ships, and maintain accurate records in the government system. The role requires strong presentation, digital literacy, and knowledge of FFSP programs, with up to