Remote Travel Experience Specialist

Elevationtravelpartners; Madrid; Remote; EUR 20,000 - 28,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional develop

Job summary

Elevationtravelpartners is hiring a Work-From-Home Travel Representative. You will support clients before, during, and after trips, communicating via email, phone, and messaging platforms.

The role involves updating reservations, adjusting itineraries, and handling cancellations to ensure smooth travel experiences. The ideal candidate is organized, has strong communication skills, can manage multiple requests, and learns online systems quickly.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred (hospitality or travel is helpful but not required).
• Organized and comfortable managing multiple requests.
• Able to learn online systems and tools quickly.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms
• Assist with reservation updates, itinerary adjustments, and cancellations
• Provide accurate information about destinations, travel requirements, and procedures
• Confirm travel details and follow up with clients as departure dates approach
• Address concerns professionally and work toward timely resolutions

Skills

Communication

Customer service

Organization

Multitasking

Tech-savvy

Job description

Elevationtravelpartners is hiring a Work-From-Home Travel Representative. You will support clients before, during, and after trips, communicating via email, phone, and messaging platforms.

The role involves updating reservations, adjusting itineraries, and handling cancellations to ensure smooth travel experiences. The ideal candidate is organized, has strong communication skills, can manage multiple requests, and learns online systems quickly.