Remote Virtual Server for Digital Dining Experience

Restaurante Amarika; País Vasco; À distance; EUR 18 000 - 28 000; Plein temps

Avantages offerts par ce poste

Fully remote work position

Competitive salary and performance Bon

Professional development and training

Collaborative remote team culture

Résumé du poste

Our client in the digital hospitality space is seeking a Camarero/a de Sala for fully remote online dining experiences. You will manage online reservations, greet virtual guests, coordinate with the virtual kitchen, and ensure a seamless dining journey from home.

Strong communication, reliability, and tech-savviness are essential. Fluency in Spanish is required; English is a plus. The role offers remote flexibility, with potential bonuses depending on performance.

Qualifications

• 2+ years of experience in hospitality as a Camarero/a de Sala or similar customer-facing role.
• Excellent written and verbal communication skills.
• Fluency in Spanish; English knowledge is advantageous.
• Reliable internet connection and a dedicated home office.
• Ability to work flexible hours including evenings and weekends.

Responsabilités

• Manage online reservations and guest communication via digital platforms.
• Greet virtual guests and guide them through the online ordering and dining process.
• Coordinate with the culinary team to ensure timely preparation and delivery of virtual dining experiences.
• Address guest inquiries and resolve issues during virtual meals.
• Maintain detailed records of guest interactions and feedback.
• Uphold service standards and ensure a positive brand image in all virtual interactions.
• Collaborate with marketing on promotional activities for virtual events.
• Develop new service protocols for the remote dining landscape.
• Ensure digital tools are used effectively to enhance guest experience.
• Contribute to team meetings and share insights for continuous improvement.

Connaissances

Customer service

Communication skills

Reservation systems

Video conferencing

Time management

Outils

Reservation software

Video conferencing platforms

Online ordering platforms

Description du poste

Our client in the digital hospitality space is seeking a Camarero/a de Sala for fully remote online dining experiences. You will manage online reservations, greet virtual guests, coordinate with the virtual kitchen, and ensure a seamless dining journey from home.

Strong communication, reliability, and tech-savviness are essential. Fluency in Spanish is required; English is a plus. The role offers remote flexibility, with potential bonuses depending on performance.