Remote Surgical Robotics Client Services Lead

Ethos; Valladolid; A distancia; EUR 30.000 - 79.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Flexible benefits package

Descripción de la vacante

Medtronic is seeking a remote Technical Service Specialist for the Hugo robotic system and DS1 in the EMEA region. You will provide expert remote support to healthcare professionals, start-up specialists, and field engineers, with on-call duties and occasional domestic/international travel.

The role requires engineering degrees and fluency in English, Portuguese and Italian, plus robotics experience. Competitive compensation and flexible benefits are offered.

Formación

• Bachelor's or master's degree in biomedical, electrical, or mechanical engineering with relevant experience.
• Fluency in Portuguese, English and Italian (C1/C2).
• Experience with robotics or motion control in capital equipment.

Responsabilidades

• Provide remote technical support for Hugo system and DS1 to HCP, SUS and FSE.
• Drive escalation and coordinate field service when needed.
• Collaborate with other specialists to troubleshoot complex requests.
• Own documentation and continuous improvement activities.
• Occasional on-site training and remote support across countries.

Conocimientos

Biomedical engineering

Electrical engineering

Mechanical engineering

Educación

Bachelor's or master's in engineering

Descripción del empleo

Medtronic is seeking a remote Technical Service Specialist for the Hugo robotic system and DS1 in the EMEA region. You will provide expert remote support to healthcare professionals, start-up specialists, and field engineers, with on-call duties and occasional domestic/international travel.

The role requires engineering degrees and fluency in English, Portuguese and Italian, plus robotics experience. Competitive compensation and flexible benefits are offered.