Remote Salesforce Administrator for Sales Ops & AI

Finom; España; Remote; EUR 42,000 - 64,000; Full time

Job summary

Finom is seeking a hands-on Salesforce Administrator to keep our commercial teams productive with day-to-day support, access management, data quality and platform maintenance. You’ll work alongside our Salesforce Developer and Data Ops Analyst to improve reports and automation, primarily in a fully remote setup across Spain or Poland.

You’ll triage tickets, manage users and permission sets, and implement small changes to flows and validation rules while safeguarding customer data.

Qualifications

• 1+ years of hands-on Salesforce administration experience with Sales Cloud or Service Cloud.
• Practical Salesforce administration skills: user management, validation rules, permission sets and sharing, plus basic reports and dashboards.
• Experience maintaining Salesforce reports and dashboards, including fixing filters and improving existing reporting.
• Basic SOQL. You can write straightforward queries to inspect records and troubleshoot everyday support issues.
• You can turn a vague request into a spec, and you push back when the request is the wrong fix for the real problem.
• An obsession with making your Salesforce users happy. This is not a back-office role. You will hear directly when something is annoying.
• Fluent English. Our team and company include people from many European countries, English is our common language.
• You love independence and hold yourself accountable. This is a full remote position and micromanagement is not something we do

Responsibilities

• Be the first point of contact for Salesforce support and triage internal tickets.
• Manage day-to-day Salesforce administration: users, permission sets, sharing, layouts and fields.
• Support configuration and automation changes; collaborate with Salesforce Developer on complex builds.
• Maintain and improve Salesforce reports and dashboards for sales, partnerships and account management.
• Use basic SOQL to investigate records and troubleshoot tickets when reports don’t have answers.

Skills

Salesforce administration

Sales Cloud / Service Cloud

User management

Validation rules

Sharing & permissions

Reporting & dashboards

SOQL basics

Automation & Flows

Data security & access control

English fluency

Tools

Outreach

Modjo

Kubaru

Lusha

Clay

Hightouch

Job description

Finom is seeking a hands-on Salesforce Administrator to keep our commercial teams productive with day-to-day support, access management, data quality and platform maintenance. You’ll work alongside our Salesforce Developer and Data Ops Analyst to improve reports and automation, primarily in a fully remote setup across Spain or Poland.

You’ll triage tickets, manage users and permission sets, and implement small changes to flows and validation rules while safeguarding customer data.