Remote Robotic Surgery Tech Specialist

Iceye; La Coruña; A distancia; EUR 37.000 - 79.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medtronic Incentive Plan (MIP)

Descripción de la vacante

Medtronic is seeking a Remote Technical Services Specialist for its Surgical Robotics portfolio in Europe, focusing on Hugo RAS and DS1. The role emphasizes clear communication with health‑care professionals, SUS, and FSEs to resolve technical issues remotely and via field service when needed.

The position requires engineering or medical degrees with strong robotics experience, fluency in Portuguese, English and Italian, and willingness to operate in a remote, international setting.

Formación

• Degree in biomedical/electrical/mechanical engineering or medical degree with technical skills.
• 4+ years of relevant engineering experience or 2+ years with advanced degree.
• Fluency in Portuguese, English and Italian (C1/C2).
• Experience with robotics or motion control in a large capital equipment environment.
• Highly organized with ability to be flexible, multi-task and prioritize multiple assignments.
• Experience with analysing technical issues and processes for continuous improvement.
• Experience with software troubleshooting.

Responsabilidades

• Provide remote technical support for Hugo system and DS1 to HCP, SUS and FSE.
• Drive escalation to resolve issues and initiate field service when needed.
• Collaborate with other technicians to troubleshoot complex service requests.
• Own continuous improvement projects and ensure prompt documentation entries.
• Occasionally provide onsite support and training domestically and internationally.
• Regular hours 8:00-16:30 CET; on-call 7:00-19:00 rotations.

Conocimientos

Robotics / motion control

Communication skills

Analytical problem solving

Organization & multitasking

Remote technical support

Educación

Bachelor's or Master’s in Biomedical/Electrical/Mechanical Engineering

Medical degree with technical skills

Herramientas

DS1 software platform

Hugo robotic system

Descripción del empleo

Medtronic is seeking a Remote Technical Services Specialist for its Surgical Robotics portfolio in Europe, focusing on Hugo RAS and DS1. The role emphasizes clear communication with health‑care professionals, SUS, and FSEs to resolve technical issues remotely and via field service when needed.

The position requires engineering or medical degrees with strong robotics experience, fluency in Portuguese, English and Italian, and willingness to operate in a remote, international setting.