Remote Renewals Specialist: Upsell & Retention (B2B 4-Month)

Temporing; España; Remote; EUR 31,000 - 37,000; Full time

Benefits offered by this job

4-month contract

Remote work in Spain

9:00–18:00 schedule

Job summary

Temporing is seeking a Renewals Representative for a leading software company based in Barcelona. The role centers on end-to-end renewal motions, protecting renewals, and driving seat expansions. You will work remotely from Spain and collaborate with procurement teams to ensure smooth renewal execution.

Fluent English is required; other European languages are a plus. Join a growing team and contribute to reducing churn while maximizing customer value through strategic renewals.

Qualifications

• Experience dealing with B2B clients.
• Technical Proficiency: Use CRM and renewal tracking systems to automate workflows, analyze data, and flag exceptions.
• Languages: Fluent English required, other European languages would be a plus.

Responsibilities

• Execute End-to-End Renewal Motions: Own and streamline renewal workflows, minimizing manual effort and ensuring timely execution.
• Close Renewals: Protect the existing customer base by closing renewals accurately and efficiently.
• Drive and Close Seat Expansions: Sell additional seats to existing buyers at time of renewals, leveraging playbooks and cross-functional strategies.
• Monitor Auto-Renewal Status: Track and intervene when auto-renewals are disabled to prevent churn.
• Customer Procurement Interaction: Collaborate with procurement teams to ensure smooth renewal execution.
• Provide Feedback: Share insights into products and packaging based on customer interactions.

Skills

B2B experience

CRM proficiency

Data analysis

Renewal tracking

Tools

CRM software

Analytics tools

Job description

Temporing is seeking a Renewals Representative for a leading software company based in Barcelona. The role centers on end-to-end renewal motions, protecting renewals, and driving seat expansions. You will work remotely from Spain and collaborate with procurement teams to ensure smooth renewal execution.

Fluent English is required; other European languages are a plus. Join a growing team and contribute to reducing churn while maximizing customer value through strategic renewals.