Remote Onboarding Consultant (DACH & Intl)

Virtuagym; Bilbao; Remote; EUR 35,000 - 52,000; Full time

Benefits offered by this job

Remote from Spain

Home office setup

Health program

OpenUp coaching

Job summary

Virtuagym is expanding its Customer Onboarding International team with a Customer Onboarding Consultant. You will be the first point of contact for local clients, guiding them to value quickly and driving adoption across DACH and international markets.

The role offers remote work from Spain within a global team based across Amsterdam and beyond. You will run 1:1 onboarding sessions, foster strong client relationships, and support ongoing growth while maintaining high satisfaction and retention.

Qualifications

• Excellent written and spoken English and German are required.
• Experience in client communication, onboarding, or customer success is a plus.
• Strong ability to work remotely with autonomy and responsibility.

Responsibilities

• Onboard new clients and ensure they see value from the software quickly.
• Host 1:1 onboarding sessions with clients.
• Advise clients on software implementation from A to Z.
• Proactively reach out to ensure goals are met and drive retention.
• Contribute to customer satisfaction through proactive follow-ups.

Skills

English

German

Job description

Virtuagym is expanding its Customer Onboarding International team with a Customer Onboarding Consultant. You will be the first point of contact for local clients, guiding them to value quickly and driving adoption across DACH and international markets.

The role offers remote work from Spain within a global team based across Amsterdam and beyond. You will run 1:1 onboarding sessions, foster strong client relationships, and support ongoing growth while maintaining high satisfaction and retention.