Remote Logistics Ops Specialist for E‑commerce Growth

Ethos; Vitoria; Remote; EUR 42,000 - 60,000; Full time

Job summary

Ethos is seeking a Logistics Operations Specialist to join its distributed, fully remote team. You will coordinate with warehouses, carriers, and customer service to ensure timely deliveries and high customer satisfaction, while managing daily logistics operations and data analysis.

The role requires collaboration with operational hubs near Vigo, Galicia, and a strong understanding of supply chain processes.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum of 3 years of experience in logistics operations, supply chain coordination, or a similar role.
• Proficiency in using logistics software, WMS, TMS, and ERP systems.
• Fluency in Spanish and English; ability to collaborate in a remote environment.

Responsibilities

• Monitor daily logistics operations including order fulfillment, shipping, and tracking.
• Coordinate with 3PLs and carriers to ensure timely movement of goods.
• Troubleshoot and resolve operational issues such as delays or damaged goods.
• Analyze logistics data to identify trends and areas for improvement.
• Develop and implement procedures to improve efficiency and reduce costs.
• Liaise with customer service to address logistics inquiries or complaints.
• Assist in managing warehouse operations, including inventory accuracy, remotely.
• Ensure compliance with shipping regulations and company policies.
• Prepare reports on KPIs like on-time delivery and cost per shipment.
• Contribute to continuous improvement of supply chain and logistics processes.

Skills

Logistics operations

Supply chain coordination

Analytical skills

Communication skills

Excel

Education

Bachelor's degree in Logistics

Tools

WMS

TMS

ERP systems

Job description

Ethos is seeking a Logistics Operations Specialist to join its distributed, fully remote team. You will coordinate with warehouses, carriers, and customer service to ensure timely deliveries and high customer satisfaction, while managing daily logistics operations and data analysis.

The role requires collaboration with operational hubs near Vigo, Galicia, and a strong understanding of supply chain processes.