Remote Locker Technical Specialist - Spanish/English

Keynest Services Ltd.; España; Remote; AUD 64.000 - 96.000; Vollzeit

Benefits dieser Stelle

Global startup

International team

Global support

Zusammenfassung

KeyNest is seeking a Locker Technical Specialist to support our private locker network across Spain. This fully remote role requires CET business hours and involves diagnosing hardware/software issues, coordinating on-site technicians, and serving as the technical bridge between customer service and the tech team.

You will become the go-to locker expert for the Spanish market, with potential expansion to English-speaking markets as needed. Strong automation and documentation skills are valued.

Qualifikationen

• Fluent/native-level Spanish and excellent English.
• Remote work allowed from anywhere with CET business hours.
• Strong technical background in IT support, hardware troubleshooting, or field service.

Aufgaben

• Diagnose and resolve locker hardware and software issues escalated by customer service across Spain.
• Coordinate on-site technicians in multiple cities and dispatch as needed.
• Be the go-to technical support contact for customer service and coordinate with the tech team.

Kenntnisse

Spanish fluency

English fluency

Technical support

Hardware troubleshooting

Vendor coordination

Remote work

Tools

CRM systems

Jobbeschreibung

KeyNest is seeking a Locker Technical Specialist to support our private locker network across Spain. This fully remote role requires CET business hours and involves diagnosing hardware/software issues, coordinating on-site technicians, and serving as the technical bridge between customer service and the tech team.

You will become the go-to locker expert for the Spanish market, with potential expansion to English-speaking markets as needed. Strong automation and documentation skills are valued.