Remote Dutch Fashion Support Consultant

Concentrix Spain Business Process Outsourcing S.L.U.; Barcelona; Remote; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Remote from Spain

Fully paid training

Career development programs

Referral bonus opportunities

Fixed-term contract

Job summary

Concentrix Spain Business Process Outsourcing S.L.U. is hiring a Fashion Support Consultant (Dutch speaking) to provide remote support from Spain. The role involves handling customer interactions in Dutch and English, logging cases, and maintaining knowledge of products and systems.

It is a fixed-term full-time position with training and career development opportunities. The ideal candidate will be bilingual Dutch and proficient in English, comfortable with IT platforms (Windows, MS Office) and

Qualifications

• Bilingual Dutch and advanced English required.
• Good understanding of Windows, MS Office and internet settings.
• Experience in customer service environment.

Responsibilities

• Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience
• Accurately log all interactions and provide timely solutions in line with SLAs
• Maintain up-to-date knowledge of products, services, and systems
• Identify and elevate complex cases when needed to ensure effective resolution

Skills

Dutch language

English language

Tools

Windows

MS Office

Job description

Concentrix Spain Business Process Outsourcing S.L.U. is hiring a Fashion Support Consultant (Dutch speaking) to provide remote support from Spain. The role involves handling customer interactions in Dutch and English, logging cases, and maintaining knowledge of products and systems.

It is a fixed-term full-time position with training and career development opportunities. The ideal candidate will be bilingual Dutch and proficient in English, comfortable with IT platforms (Windows, MS Office) and