Remote Customer Support Specialist - Troubleshooting & Delight

Jobgether; Santa Cruz de Tenerife; Remote; EUR 22,000 - 32,000; Full time

Job summary

Jobgether is seeking a proactive Customer Support Specialist for a fully remote role. You will address customer inquiries, troubleshoot issues, and ensure a positive experience across channels for a global client base.

The role emphasizes autonomy, problem-solving, and strong communication. Remote-friendly environment, with opportunities suitable for candidates in Spain seeking flexible, remote work.

Qualifications

• Experience in customer support environments.
• Excellent communication and problem-solving skills.

Responsibilities

• Address customer inquiries via chat, email, or phone and troubleshoot issues.
• Ensure a positive customer experience across channels and maintain accurate records in CRM.

Job description

Jobgether is seeking a proactive Customer Support Specialist for a fully remote role. You will address customer inquiries, troubleshoot issues, and ensure a positive experience across channels for a global client base.

The role emphasizes autonomy, problem-solving, and strong communication. Remote-friendly environment, with opportunities suitable for candidates in Spain seeking flexible, remote work.