Payment Support Specialist

Jobgether; Santa Cruz de Tenerife; Remote; EUR 22,000 - 32,000; Full time

Job summary

Jobgether is seeking a proactive Customer Support Specialist for a fully remote role. You will address customer inquiries, troubleshoot issues, and ensure a positive experience across channels for a global client base.

The role emphasizes autonomy, problem-solving, and strong communication. Remote-friendly environment, with opportunities suitable for candidates in Spain seeking flexible, remote work.

Qualifications

• Experience in customer support environments.
• Excellent communication and problem-solving skills.

Responsibilities

• Address customer inquiries via chat, email, or phone and troubleshoot issues.
• Ensure a positive customer experience across channels and maintain accurate records in CRM.

Job description

Our client is actively seeking a dedicated and empathetic Customer Support Specialist for a fully remote position. This role is integral to our client's commitment to providing exceptional service and support to their global customer base. You will leverage your communication and problem-solving skills to address customer inquiries, troubleshoot issues, and ensure a positive and seamless experience. This is a fantastic opportunity for an experienced customer service professional looking to work remotely and grow their career with a forward-thinking company. If you are self-motivated, organized, and passionate about helping others, we encourage working remotely from Oviedo, Asturias, ES.

Customer Support Specialist (Remote-First)

Our client is seeking a proactive and detail-oriented Customer Support Specialist to join their fully remote team. This position is designed for individuals who excel at providing outstanding customer service and thrive in a virtual work environment, ideally based near Valladolid, Castile and León, ES. You will be instrumental in ensuring our customers receive prompt, accurate, and friendly support across various channels. This role emphasizes autonomy, problem-solving, and a commitment to enhancing the customer journey. If you are a self-starter with a passion for technology and exceptional communication skills, we want to hear from you. Embrace the flexibility and