Remote Customer Success Manager — AI, SEO & PPC

Measure Marketing Results Inc.; Málaga; Remote; EUR 60,000 - 90,000; Full time

Job summary

Measure Marketing Results Inc. is seeking a Customer Success Manager to be the client’s trusted partner and main contact across AI search, SEO, and PPC.

You’ll drive retention through regular reviews, manage escalations, and connect GEO, AEO, SEO, and PPC to measurable outcomes. You will translate performance data into clear client stories, coordinate with SEO, content, and web teams, and use AI tools to draft reports while maintaining human judgment.

Qualifications

• 3+ years in customer success or account management at a digital marketing agency, SEO/SaaS company or similar B2B service business.
• Working understanding of SEO and PPC, plus curiosity and early knowledge of AI search, GEO and AEO.
• Comfort with numbers: read GA4, Search Console and dashboard data and explain changes.

Responsibilities

• Be each client's trusted partner and main point of contact.
• Run monthly and quarterly reviews to prove progress and set the next 90-day sprint.
• Explain AI search shifts in plain English, including AI Overviews, zero-click results and citations.
• Read paid search performance and flag when budget isn't turning into pipeline.
• Turn data from GA4, Search Console, Google Ads, and HubSpot into a monthly value story.
• Own the narrative while specialists handle execution.

Skills

Customer success

Account management

B2B SaaS knowledge

AI tools literacy

Data storytelling

English fluency

Tools

ClickUp

HubSpot

Google Ads

Microsoft Ads

GA4

Search Console

Zapier

Job description

Measure Marketing Results Inc. is seeking a Customer Success Manager to be the client’s trusted partner and main contact across AI search, SEO, and PPC.

You’ll drive retention through regular reviews, manage escalations, and connect GEO, AEO, SEO, and PPC to measurable outcomes. You will translate performance data into clear client stories, coordinate with SEO, content, and web teams, and use AI tools to draft reports while maintaining human judgment.