Remote Booking & Reservations Specialist - Detail-Oriented

The Hiring Platform; Barcelona; Presencial; EUR 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work environment

Comprehensive training

Ongoing professional development

Access to booking tools and resources

Continuing education opportunities

Team support

Descripción de la vacante

The Hiring Platform is seeking a detail-oriented Booking & Reservations Specialist to help clients research options, coordinate bookings, and manage reservation details.

You will work on researching options, assisting with booking requests, verifying information, providing confirmations, and maintaining accurate booking records while communicating professionally with clients and service providers.

Formación

• Strong attention to detail across multiple bookings and client requests.
• Clear and professional communication with clients and providers.
• Ability to research options and organize reservations efficiently.
• Customer-focused approach to service and problem solving.
• Comfortable navigating online booking platforms and tools.
• Ability to prioritize requests and deadlines in a dynamic environment.
• Experience in hospitality, customer service, or admin roles is helpful.
• Experience with booking-related processes is advantageous.

Responsabilidades

• Research options based on client preferences.
• Assist with booking and reservation requests.
• Verify availability and present applicable options.
• Coordinate accommodations, transportation, activities, and related services.
• Verify reservation information for accuracy.
• Provide confirmations and important details to clients.
• Assist with modifications and special requests.
• Maintain accurate booking records and follow up when needed.
• Communicate professionally with clients and service providers.

Conocimientos

Attention to detail

Communication skills

Research abilities

Customer-focused

Online systems

Prioritization

Hospitality experience

Administrative experience

Descripción del empleo

The Hiring Platform is seeking a detail-oriented Booking & Reservations Specialist to help clients research options, coordinate bookings, and manage reservation details.

You will work on researching options, assisting with booking requests, verifying information, providing confirmations, and maintaining accurate booking records while communicating professionally with clients and service providers.