Remote Reservations Specialist — Polished Client Support

Travelwithjess04; Barcelona; Presencial; EUR 24.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onboarding & training

Professional development

Continuing education

Resources & systems access

Supportive team environment

Descripción de la vacante

Travelwithjess04 in Spain is seeking a friendly and organized reservations specialist to assist clients with inquiries, options, confirmations, and ongoing service needs. This remote role requires clear communication and a professional client experience.

You will gather preferences, research available options, update records, and handle changes. Onboarding and training are provided, with ongoing professional development and access to company resources in a supportive team environment.

Formación

• Excellent communication and interpersonal skills.
• Customer-focused attitude and professional demeanor.
• Strong organizational skills and attention to detail.
• Comfortable using computers and online platforms.
• Able to research and organize information efficiently.
• Strong follow-up abilities and reliability.
• Experience in customer service, reservations, hospitality, or related field is helpful but not required.

Responsabilidades

• Respond to client inquiries and reservation requests.
• Gather information regarding client needs and preferences.
• Research available options and services.
• Assist with reservations and confirmations.
• Provide accurate information and timely update.
• Review reservation details and documentation.
• Assist with changes and special requests.
• Maintain accurate client records.
• Follow up on outstanding requests.
• Communicate with service providers when needed.
• Maintain professional customer service standards.

Conocimientos

Communication

Customer focus

Organization

Tech savvy

Research skills

Follow-up

Reliability

Descripción del empleo

Travelwithjess04 in Spain is seeking a friendly and organized reservations specialist to assist clients with inquiries, options, confirmations, and ongoing service needs. This remote role requires clear communication and a professional client experience.

You will gather preferences, research available options, update records, and handle changes. Onboarding and training are provided, with ongoing professional development and access to company resources in a supportive team environment.