Reception & Visitor Experience Specialist

Renrui Hr; Valencia; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

Renrui Hr in Valencia, Spain seeks a professional Reception & Visitor Experience specialist to welcome visitors, manage registrations, and support office operations. You will be the first point of contact, ensuring a friendly, courteous atmosphere and smooth reception flow.

Responsibilities include handling access control, issuing badges, coordinating meeting room setup, mail handling, and maintaining a safe, organized workplace.

Formación

• Previous experience as receptionist or front desk officer.
• Strong customer service orientation and hospitality mindset.
• Excellent communication and interpersonal skills.
• Professional appearance and polished presentation.
• Ability to remain calm, courteous, and efficient in a fast-paced environment.
• Strong organizational and multitasking skills.
• Good working knowledge of Microsoft Office applications.
• Experience using visitor management systems and access control systems is an advantage.
• Fluency in English and Spanish is required; Chinese or additional languages are a plus.

Responsabilidades

• Serve as the first point of contact for visitors, clients, and external partners.
• Welcome and assist visitors in a professional, friendly, and courteous manner.
• Notify employees of visitor arrivals and support a positive visitor experience.
• Maintain a professional and welcoming reception area.
• Offer refreshments and ensure guests feel comfortable and well attended during their visit.
• Manage visitor access and ensure compliance with security procedures.
• Issue, track, and collect visitor badges.
• Support access card administration and maintain visitor records.
• Monitor reception and common areas to ensure a secure environment.
• Ensure meeting rooms are organized, equipped, and ready for use.
• Support meeting setup, hospitality arrangements, and office events.
• Assist with general office operations and administrative coordination as needed.
• Maintain a safe and secure working environment for employees, visitors, and contractors.
• Support workplace health and safety procedures and ensure compliance with office policies.
• Monitor office facilities and report any health, safety, or maintenance issues promptly.
• Coordinate test vehicle parking and charging arrangements in the underground garage.

Conocimientos

Customer service

Hospitality mindset

Excellent communication

Interpersonal skills

Calm under pressure

Organizational skills

Multitasking

Visitor management

Access control

English fluency

Spanish fluency

Herramientas

Microsoft Office

Visitor management system

Access control system

Descripción del empleo

Renrui Hr in Valencia, Spain seeks a professional Reception & Visitor Experience specialist to welcome visitors, manage registrations, and support office operations. You will be the first point of contact, ensuring a friendly, courteous atmosphere and smooth reception flow.

Responsibilities include handling access control, issuing badges, coordinating meeting room setup, mail handling, and maintaining a safe, organized workplace.