Front Desk Receptionist

Renrui Hr; el Lloar; Presencial; EUR 21.000 - 28.000; Jornada completa

Descripción de la vacante

Renrui Hr is seeking a Receptionist to be the first point of contact for visitors and clients. You will welcome guests, manage arrivals, and support a positive experience while coordinating mail, meeting rooms, and office events.

You will also handle security procedures, access badges, and safety protocols, contributing to a welcoming, organized, and secure workplace.

Formación

• Experience as a Receptionist or similar role.
• Strong customer service orientation.
• Excellent communication and interpersonal skills.
• Professional appearance and polished presentation.
• Ability to stay calm and efficient in a fast-paced environment.
• Strong organizational and multitasking skills.
• Good working knowledge of Microsoft Office applications.
• Experience using visitor management and access control systems is a plus.
• Fluency in English and Spanish; other languages are a plus.
• High level of discretion and reliability.

Responsabilidades

• Serve as the first point of contact for visitors, clients and external partners.
• Welcome and assist visitors in a professional, friendly and courteous manner.
• Notify employees of visitor arrivals and support a positive visitor experience.
• Maintain a professional and welcoming reception area.
• Offer refreshments and ensure guests feel comfortable and well attended.
• Manage visitor access and ensure security procedures are followed.
• Issue, track and collect visitor badges.
• Support access card administration and maintain visitor records.
• Monitor reception and common areas for a secure environment.
• Receive and distribute incoming mail and parcels, and notify recipients promptly.
• Coordinate with courier services as needed.
• Ensure meeting rooms are organized, equipped and ready for use.
• Support meeting setup, hospitality arrangements, and office events.
• Assist with general office operations and admin coordination.
• Maintain a safe and secure working environment and comply with safety procedures.
• Monitor office facilities and report health, safety or maintenance issues.
• Coordinate test vehicle parking and charging arrangements in the underground garage.
• Support related safety management and escalate issues as needed.

Conocimientos

Customer service

Hospitality mindset

Communication skills

Interpersonal skills

Professional appearance

Multitasking

Microsoft Office

Visitor management

Access control

Fluency in English and Spanish

Discretion

Herramientas

Microsoft Office

Visitor management systems

Access control systems

Descripción del empleo

Main Job Authority Reception & Visitor Experience

• Serve as the first point of contact for visitors, clients, and external partners.
• Welcome and assist visitors in a professional, friendly, and courteous manner.
• Notify employees of visitor arrivals and support a positive visitor experience.
• Maintain a professional and welcoming reception area.
• Offer refreshments and ensure guests feel comfortable and well attended during their visit.

Access Control & Security

• Manage visitor access and ensure compliance with security procedures.
• Issue, track, and collect visitor badges.
• Support access card administration and maintain visitor records.
• Monitor reception and common areas to ensure a secure environment.

Mail & Package Management

• Receive and distribute incoming mail, parcels, and courier deliveries.
• Record deliveries and notify recipients promptly.
• Coordinate with courier service providers when required.

Meeting Room & Office Support

• Ensure meeting rooms are organized, equipped, and ready for use.
• Support meeting setup, hospitality arrangements, and office events.
• Assist with general office operations and administrative coordination as needed.

Workplace safety

• Maintain a safe and secure working environment for employees, visitors, and contractors.
• Support workplace health and safety procedures and ensure compliance with office policies.
• Monitor office facilities and report any health, safety, or maintenance issues promptly.
• Contribute to a safe, organized, and welcoming workplace environment.

Vehicle test Safety Management

• Coordinate test vehicle parking and charging arrangements in the underground garage.
• Support related safety management and ensure compliance with company procedures. Assist in reporting and escalating any issues requiring attention.

Minimum Qualifications

• Previous experience as a Receptionist, Front Desk Officer or similar customer-facing position.
• Strong customer service orientation and hospitality mindset.
• Excellent communication and interpersonal skills.
• Professional appearance and polished presentation.
• Ability to remain calm, courteous, and efficient in a fast-paced environment.
• Strong organizational and multitasking skills.
• Good working knowledge of Microsoft Office applications.
• Experience using visitor management systems and access control systems is an advantage.
• Fluency in English and Spanish is required; Chinese or additional languages are a plus. xqziphu
• High level of discretion, reliability, and attention to detail.