Quality Systems Specialist – Lean, Six Sigma & Audits

Acronis; Zaragoza; Hybrid; EUR 55,000 - 85,000; Full time

Job summary

Eaton seeks a Service Quality System Specialist to drive QMS development, compliance and continuous improvement across the Services organization. The role focuses on monitoring quality process performance, leading audits, analyzing data and KPIs, and supporting problem solving.

This position can be based in Barcelona or Zaragoza (Spain) or Slough (UK), with regular travel to support business and operational needs.

Qualifications

• Bachelor's degree in Engineering/Quality field.
• Lean certification Green Belt preferred.
• Minimum 5 years in Quality, CI, or Service Quality.
• Experience with KPI development, reporting and data analysis.
• Experience in a service-oriented or customer-facing environment.

Responsibilities

• Monitor and improve quality process performance in Services.
• Lead internal and external quality audits, including supplier/subcontractor audits.
• Ensure compliance with QMS standards and operational requirements.
• Investigate recurring issues and support root cause analysis and corrective actions.
• Define, track, and analyze quality KPIs and reporting metrics.
• Support Lean and Six Sigma continuous improvement initiatives.
• Deliver quality training and promote best practices across the organization.
• Partner with stakeholders to improve service quality and customer outcomes.

Skills

KPI development

Data analysis

Quality audits

Customer focus

Education

Bachelor's degree in Engineering/Quality

Lean Green Belt

Job description

Eaton seeks a Service Quality System Specialist to drive QMS development, compliance and continuous improvement across the Services organization. The role focuses on monitoring quality process performance, leading audits, analyzing data and KPIs, and supporting problem solving.

This position can be based in Barcelona or Zaragoza (Spain) or Slough (UK), with regular travel to support business and operational needs.