Quality Systems Specialist – Lean, Audits & CI

Iron Mountain Mexico, S. De R.L. De C.V.; Zaragoza; On-site; EUR 60,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Dynamic collaborative team

Internal promotion opportunities

Learning and development via Eaton Uni

Wellbeing and safety focus

Job summary

Eaton is seeking a Service Quality System Specialist to drive QMS development and continuous improvement across the Services organization. This role focuses on monitoring quality process performance, leading audits, analyzing quality data and KPIs, and supporting problem-solving and process improvements.

This role can be based in Barcelona or Zaragoza (Spain) or Slough (UK) and requires regular travel. You will apply Lean and Six Sigma methodologies, define and analyze KPIs, and train teams to

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Quality, Technical, or related field.
• Lean certification (Green Belt minimum) is highly preferred.
• 5+ years of experience in Quality, Continuous Improvement, Operational Excellence, or Service Quality.

Responsibilities

• Monitor and improve quality process performance across the Services business.
• Lead internal and external quality audits, including supplier and subcontractor audits.
• Ensure compliance with QMS standards, processes, and operational requirements.
• Investigate recurring issues related to services division and support root cause analysis and corrective actions.
• Define, track, and analyze quality KPIs and reporting metrics.
• Support continuous improvement initiatives using Lean and Six Sigma methodologies.
• Deliver quality training and promote best practices across the organization.
• Partner with stakeholders to improve service quality and customer outcomes.

Skills

KPI development

Audit leadership

Data analysis

Root cause analysis

Education

Bachelor's degree in Engineering/Manufacturing/Quality/Technical or related field

Lean certification (Green Belt minimum)

Job description

Eaton is seeking a Service Quality System Specialist to drive QMS development and continuous improvement across the Services organization. This role focuses on monitoring quality process performance, leading audits, analyzing quality data and KPIs, and supporting problem-solving and process improvements.

This role can be based in Barcelona or Zaragoza (Spain) or Slough (UK) and requires regular travel. You will apply Lean and Six Sigma methodologies, define and analyze KPIs, and train teams to