Program Assistant, Business Masters - Ie Business School

Jobbydoo; Madrid; On-site; EUR 32,000 - 42,000; Full time

Job summary

IE University’s Business School Madrid is seeking a Program Assistant, Business Masters to support the program management team and act as the first point of contact for students and professors. This role involves administrative tasks, coordinating with multiple departments, and handling event logistics daily.

The ideal candidate will have a Bachelor’s degree, fluency in English and Spanish, strong organizational and communication skills, and a proactive, team-oriented mindset in a multicultural

Qualifications

• Bachelor’s Degree required.
• Fluency in both English and Spanish, with strong communication skills.
• Track record of customer interface, excellent organization skills, and a can-do attitude.
• Proficiency in Microsoft Office (Word, Excel and PowerPoint).
• Curious, open to learn, and able to work in a team.
• Strong desire to work in a multicultural environment.
• Candidates must possess a valid EU work permit.

Responsibilities

• Serve as a first point of contact for students and professors on a day-to-day basis.
• Assist the Program Management team with administrative tasks for smooth program delivery.
• Report to the Executive Director of Business Masters in Madrid.
• Coordinate with departments involved in programs operations (Faculty, Admissions, Registrar).
• Attend and support students and professors daily.
• Manage high volumes of emails and respond to student queries promptly.
• Coordinate with Registrar, Planning and other departments on administrative issues.
• Process internal expense reports.
• Compile and update databases with student information.
• Contribute to preparation and edition of reports and presentations.
• Communicate with internal and external stakeholders.
• Manage logistics of program deliveries: catering, events, and travel arrangements.

Skills

English & Spanish

Customer service

Teamwork

Communication skills

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Overview

Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Business School is looking for an Program Assistant, Business Masters to join its team!

Why IE University?

Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact. At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.

Our mission

We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.

Our Purpose

To foster positive change.

Values

• Cultivate the humanistic approach.
• Empower your entrepreneurial spirit
• Cherish the diversity of people, mind, and experience
• Drive innovation with a proactive mindset

We are looking for a person to join a full‑time position in Madrid - María de Molina 31BIS.

Responsibilities

• The Program Assistant is the first point of contact with students and professors on a day‑to‑day basis.
• The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program.
• The role reports to the Executive Director of Business Masters, located in Maria de Molina 31 BIS.
• Act as point of contact (coordination and constant communication) with the different departments involved in programs’ operations (Faculty, Admissions, Registrar’s Office, Planning…).
• Attend and support the students and professors on a daily basis.
• Manage a high volume of e‑mail and respond on time to student queries.
• Liaise and coordinate with other departments (Registrar, Planning…) on a wide range of administrative issues.
• Process internal expense reports.
• Compile and update databases with student information.
• Contribute to the preparation and edition of reports and presentations.
• Assist the Program Management Team in the communication with internal and external stakeholders (students, professors, IEU departments).
• Manage the logistics of the program deliveries: caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements.

Key Action Areas

The candidate must feel comfortable working in a busy environment that will require multi‑tasking and the ability to manage a high volume of work. Also, the successful candidate should be detail‑oriented, enjoy interacting with students, and being a team player.

Requirements

• Bachelor’s Degree.
• Fluency in both English and Spanish, and good communication skills (verbal and written).
• A track‑record of customer interface, excellent organization skills, and a “can‑do attitude”.
• Proficiency in Microsoft Office (Word, Excel and Powerpoint).
• Curious, open to learn and with team‑working skills.
• Strong desire to work in a multicultural environment.
• Candidates must possess a valid EU work permit.

Unleash your full potential and make an impact.

At IE University, we actively promote equal opportunities in recruitment processes and access to employment, always ensuring the absence of gender, sexual orientation, religion, age, ethnic origin, or disability bias throughout the entire selection process.

Program Assistant, Business Masters - IE Business School Madrid, ES