Post-Sales Ops Specialist (4-Month) – Barcelona

Perk; Barcelona; Presencial; EUR 13.000 - 20.000; Jornada completa

Descripción de la vacante

Perk is offering a 4-month internal posting for a Post-Sales Support Specialist within our Suppliers team based in Barcelona. You will support corporate rate requests and post-implementation tasks, coordinating with multiple internal teams and hotel partners to ensure accurate data and smooth operations.

You will learn about GDS, Salesforce, Zendesk, and AI-assisted workflows while developing ownership, attention to detail, and problem-solving skills in a fast-paced, in-person setting.

Formación

• Intermediate Excel skills and strong attention to detail.
• Willingness to learn GDS, Salesforce and Zendesk platforms.
• Ability to work with internal stakeholders and hotel suppliers.

Responsabilidades

• Perform user base and account set-up updates (bulk uploads, manual updates).
• Load airline loyalty programmes and handle user whitelisting; process ad-hoc requests.
• Coordinate with AM and IS teams on delivery dates and data requirements.
• Take ownership of corporate rates: consulting, loading, troubleshooting.
• Lead communications regarding corporate rates with hotels for clients.
• Coordinate with Inventory Team on corporate agreements loading.
• Support Team Lead with process improvements and collaboration ideas.
• Become an expert in platform functionalities and backend setup.
• Interact with internal stakeholders and hotel suppliers; some tasks may be customer-facing.

Conocimientos

Intermediate Excel

Team player

Attention to detail

Problem-solving

Proactive

Ownership mindset

Herramientas

GDS

Salesforce

Zendesk

Descripción del empleo

Perk is offering a 4-month internal posting for a Post-Sales Support Specialist within our Suppliers team based in Barcelona. You will support corporate rate requests and post-implementation tasks, coordinating with multiple internal teams and hotel partners to ensure accurate data and smooth operations.

You will learn about GDS, Salesforce, Zendesk, and AI-assisted workflows while developing ownership, attention to detail, and problem-solving skills in a fast-paced, in-person setting.