IT Service Desk Intern - Barcelona (5-6 months)

The Social Hub; el Prat de Llobregat; Presencial; EUR 10.000 - 15.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Monthly internship stipend

Discount on hotel stays

Gym access and restaurant facilities

Staff discounts on food and drinks

Descripción de la vacante

The Social Hub is seeking an IT Service Desk Intern to be the friendly first contact for tech hiccups across HQ and hotels. You’ll handle tickets, troubleshoot issues, and learn IT support in a vibrant, international setting from our Barcelona HQ for 5-6 months starting February 2027.

You’ll join a supportive, humorous team; English is essential and living in Barcelona is required. This internship offers on-the-job coaching, exposure to CMDB processes, and hands-on IT experience in hospitality.

Formación

• Currently pursuing a degree in Computer Science or a related field.
• Some experience in Help Desk or IT support is a plus.
• You should be cheerful, resourceful, and detail-oriented.
• Good communication in English is required.

Responsabilidades

• Provide friendly 1st line IT support for HQ and hotel staff.
• Troubleshoot hardware, software, and system issues.
• Log, track, and follow up on support tickets.
• Assist with system setups, updates, and maintenance.
• Collaborate with the team to solve problems efficiently.

Conocimientos

Help Desk experience

English proficiency

Team player

Analytical thinking

Educación

Computer Science or related field

Descripción del empleo

The Social Hub is seeking an IT Service Desk Intern to be the friendly first contact for tech hiccups across HQ and hotels. You’ll handle tickets, troubleshoot issues, and learn IT support in a vibrant, international setting from our Barcelona HQ for 5-6 months starting February 2027.

You’ll join a supportive, humorous team; English is essential and living in Barcelona is required. This internship offers on-the-job coaching, exposure to CMDB processes, and hands-on IT experience in hospitality.