Polish-Speaking Support Specialist - Relocation Covered

Mercier Consultancy Group

España

Presencial

EUR 20.000 - 31.000

Jornada completa

Hace 5 días

Sé de los primeros/as/es en solicitar esta vacante

Generador de candidaturas

Destaca para este puesto: genera un currículum y una carta de presentación adaptados en cuestión de un minuto.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Fully Paid Training

Comprehensive Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

€1,500 Signing Bonus

Career progression opportunities

Descripción de la vacante

Mercier Consultancy Group in Sofia, Bulgaria, seeks a Polish Speaking Support Specialist to deliver high-quality technical and functional assistance to Polish-speaking customers across multiple channels.

You will join a dynamic global team with relocation, a fully paid training program, health insurance, a monthly performance bonus, and a one-time €1,500 signing bonus aimed at new hires joining our Polish-speaking support team.

Formación

Native or fluent Polish (spoken and written).
Strong English proficiency for team communication.
Previous experience in customer support or a similar client-facing role is desirable.
Willingness to relocate to Sofia, Bulgaria and work on-site.
EU passport holder is required for relocation.

Responsabilidades

Provide high-quality technical and functional support to Polish-speaking customers across multiple channels.
Resolve complex inquiries to ensure customer satisfaction in the support services sector.
Maintain accurate records of customer interactions and service documentation.
Collaborate with international teams to optimize support workflows.
Stay updated on product knowledge to provide accurate troubleshooting advice.
Act as a brand ambassador, representing the company professionally.
Contribute to continuous improvement of support protocols.
Relocate to Sofia, Bulgaria and work on-site.