Polish-Speaking CX Specialist — Relocate to Sofia

Mercier Consultancy Group; España; Presencial; EUR 17.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Fully paid training

Health insurance

Relocation package

Performance bonus

Signing bonus

Career growth opportunities

Descripción de la vacante

Mercier Consultancy Group in Bulgaria is seeking a Polish Speaking CX Specialist to support Polish-speaking clients across multiple channels. The role requires native or fluent Polish and professional English, with relocation to Sofia and a comprehensive starter package.

You will join a dynamic international team, handling inquiries, maintaining CRM records, and contributing to service improvements. A generous monthly salary, paid training, and a €1,500 signing bonus are offered to attract top

Formación

• Polish fluency (native or fluent) in speech and writing.
• Professional English proficiency for international collaboration.
• Experience or strong interest in customer support services.

Responsabilidades

• Deliver customer support to Polish-speaking clients across multiple channels.
• Resolve inquiries with focus on quality, CX and loyalty.
• Collaborate with internal teams to streamline support workflows.
• Maintain accurate records in CRM systems.
• Participate in ongoing product training.

Conocimientos

Polish language

English language

Customer support

Descripción del empleo

Mercier Consultancy Group in Bulgaria is seeking a Polish Speaking CX Specialist to support Polish-speaking clients across multiple channels. The role requires native or fluent Polish and professional English, with relocation to Sofia and a comprehensive starter package.

You will join a dynamic international team, handling inquiries, maintaining CRM records, and contributing to service improvements. A generous monthly salary, paid training, and a €1,500 signing bonus are offered to attract top