Polish-Speaking Fitbit Support Specialist in Sofia

Mercier Consultancy Group; España; Presencial; EUR 27.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fully Paid Training

Health Insurance

Relocation Package

Monthly Bonus

€1,500 Signing Bonus

Descripción de la vacante

Mercier Consultancy Group is seeking a Polish-speaking Fitbit Customer Support Specialist to join our Sofia-based team. You will assist Polish users with Fitbit devices, troubleshoot app and device issues, and educate customers on wellness features and data insights.

You will work on-site in Sofia, engaging with a global team, and must have fluent Polish and strong English for training and documentation. A passion for Fitness & Wellness and tech is essential.

Formación

• Native or fluent Polish (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in Fitness & Wellness and technology.
• Excellent communication with a customer-centric mindset.
• Ability to work on-site in Sofia, Bulgaria and collaborate with a global team.

Responsabilidades

• Provide world-class customer support to Polish-speaking Fitbit users.
• Troubleshoot technical issues with devices, tracking, and app sync.
• Educate users on maximizing Fitbit wellness features and data insights.
• Maintain high customer satisfaction with empathetic, professional service.

Conocimientos

Polish fluency

Customer support

English proficiency

Technical troubleshooting

Communication skills

Descripción del empleo

Mercier Consultancy Group is seeking a Polish-speaking Fitbit Customer Support Specialist to join our Sofia-based team. You will assist Polish users with Fitbit devices, troubleshoot app and device issues, and educate customers on wellness features and data insights.

You will work on-site in Sofia, engaging with a global team, and must have fluent Polish and strong English for training and documentation. A passion for Fitness & Wellness and tech is essential.