People Operations Leader, HR Digitalisation & Analytics

Zelestra; Madrid; Presencial; EUR 75.000 - 105.000; Jornada completa

Descripción de la vacante

Zelestra in Madrid seeks a People Operations Manager to drive operational excellence across HR processes, systems and governance, combining people operations expertise with data, technology and continuous improvement.

You will lead automation projects, governance and analytics; manage SAP SuccessFactors governance; collaborate across countries and functions to deliver a scalable operating model; fluent English is required.

Formación

• Bachelor's degree in HR, Business, Psychology, Economics or related field.
• 8–12 years international HR experience in generalist or specialist roles.
• Strong HR analytics, process improvement and governance knowledge; SAP SuccessFactors.
• Advanced Excel and dashboard/reporting skills.
• Experience with HR digitalisation, automation or AI initiatives.
• Excellent project and stakeholder management; cross-country collaboration.
• Fluent English; Spanish or other EU languages are a plus.

Responsabilidades

• Lead and continuously improve core People Operations processes for efficiency and quality.
• Identify opportunities to automate HR processes across countries and business areas.
• Define and monitor operational KPIs and service levels with follow-up.
• Develop and implement the People operating model, governance roles and ways of working.
• Create and maintain People dashboards and analytics to support data-driven decisions.
• Support governance and continuous improvement of Performance and Rewards processes.

Conocimientos

HR analytics

SAP SuccessFactors

HR process improvement

Excel dashboards

Stakeholder management

Project management

AI and automation

Educación

Bachelor's degree in HR/Business/Psychology/Economics or related field

Herramientas

Excel

HR systems

Descripción del empleo

Zelestra in Madrid seeks a People Operations Manager to drive operational excellence across HR processes, systems and governance, combining people operations expertise with data, technology and continuous improvement.

You will lead automation projects, governance and analytics; manage SAP SuccessFactors governance; collaborate across countries and functions to deliver a scalable operating model; fluent English is required.