Part-Time Teller: Elevate Customer Banking & Service

santander; Madrid; On-site; EUR 27,000 - 42,000; Part time

Benefits offered by this job

Santander Benefits

Job summary

Santander is seeking a Part Time Teller for Stadium Plaza in Lowell, MA. This role delivers friendly, customer-focused service and processes transactions with accuracy.

You will handle deposits, withdrawals, transfers, and support cross-selling of banking products while maintaining cash drawer integrity and compliance with bank policies. Flexible hours including weekends may be required.

Qualifications

• 6+ Months Cash Handling experience.
• 6+ Months Demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.

Responsibilities

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self‑service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.
• Responsibilities may extend to supporting nearby branch locations based on business necessity.

Skills

Cash handling

Customer service

Communication skills

Digital tools

Attention to detail

Mathematics

Education

High school diploma

Tools

Microsoft Office

Job description

Santander is seeking a Part Time Teller for Stadium Plaza in Lowell, MA. This role delivers friendly, customer-focused service and processes transactions with accuracy.

You will handle deposits, withdrawals, transfers, and support cross-selling of banking products while maintaining cash drawer integrity and compliance with bank policies. Flexible hours including weekends may be required.