Relationship Banker & Digital Banking Specialist

santander; España; On-site; EUR 43,000 - 55,000; Full time

Job summary

Santander is seeking a Sales and Service Banker in Brookline, MA to serve as a trusted advisor, handling transactions, building relationships, and offering tailored financial solutions. You will support cross-sell opportunities, educate customers on digital tools, and work with the team to reach branch targets.

The role emphasizes customer service, risk awareness, and accurate cash handling in a fast-paced branch environment. You will engage customers across in-person and digital channels.

Qualifications

• 12+ Months Experience selling products and/or services.
• 6+ Months Experience in Retail Banking sales or consultative relationship sales.
• 6+ Months Santander experience related to role responsibilities.
• 6+ Months Customer service experience in a high-volume environment.
• 6+ Months Cash handling experience.
• Establishing customer relationships and providing solutions.

Responsibilities

• Meet customer needs including transactional, servicing, and product solutions.
• Identify opportunities to grow banking relationships through branch activities.
• Develop and maintain relationships to understand financial needs and provide tailored solutions.
• Collaborate with team to achieve branch goals and drive performance.
• Ensure elevated customer experience with personalized service.
• Handle teller transactions with accuracy and efficiency.
• Maintain cash drawer balances and assist with audits.

Skills

Customer relationship building

Cross-selling

Financial advisory basics

Strong communication

Sales targets

Cash handling

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Digital banking tools

Job description

Santander is seeking a Sales and Service Banker in Brookline, MA to serve as a trusted advisor, handling transactions, building relationships, and offering tailored financial solutions. You will support cross-sell opportunities, educate customers on digital tools, and work with the team to reach branch targets.

The role emphasizes customer service, risk awareness, and accurate cash handling in a fast-paced branch environment. You will engage customers across in-person and digital channels.