Part-Time Teller - Customer-Focused Cash Handling

santander; España; On-site; EUR 27,000 - 42,000; Part time

Job summary

Santander is seeking a Part Time Teller at Avenue U, Brooklyn, NY. The role focuses on processing transactions, handling cash with accuracy, and delivering excellent customer service while adhering to policies and risk controls.

You'll assist customers with banking needs, educate on self-service options, and may support other branches as needed. Weekend/evening hours are possible, with a base pay range stated below.

Qualifications

• High school diploma or GED is required.
• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Excellent customer service skills with a focus on helping others.
• Ability to follow directions, policies and procedures.
• Strong listening and communication abilities.
• Comfort with using digital tools to engage customers.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Attention to detail and accuracy in all tasks.

Responsibilities

• Process deposits, withdrawals and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Provide exceptional customer service and address concerns.
• Refer product solutions and escalate complex issues as needed.
• Educate customers on self-service digital tools.
• Support branch operations and audits as required.
• Maintain a clean, welcoming work area and assist nearby branches if needed.

Skills

Cash handling

Customer service

Communication

Policy compliance

Digital tools

Multi-tasking

Attention to detail

Cash drawer accuracy

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander is seeking a Part Time Teller at Avenue U, Brooklyn, NY. The role focuses on processing transactions, handling cash with accuracy, and delivering excellent customer service while adhering to policies and risk controls.

You'll assist customers with banking needs, educate on self-service options, and may support other branches as needed. Weekend/evening hours are possible, with a base pay range stated below.