Relationship Banking Specialist

santander; España; On-site; EUR 37,000 - 58,000; Full time

Job summary

Santander in Brooklyn, NY is seeking a Sales and Service Banker to act as a trusted advisor and build lasting customer relationships. The role focuses on financial needs across banking, lending, and investment products while delivering exceptional service and cross-selling opportunities.

You will process teller transactions, educate customers on digital tools, and collaborate with team members to hit branch targets while ensuring risk controls and regulatory compliance.

Qualifications

• High school diploma or GED required.
• Preferred: Bachelor's degree or equivalent through experience.
• Experience in selling products/services and in retail banking is required or preferred.
• Ability to learn and apply sales techniques and cross-sell products.

Responsibilities

• Meet financial needs of customers through transactional, servicing, and product opportunities.
• Identify opportunities to grow banking relationships via branch activities and referrals.
• Develop relationships and provide tailored financial solutions.
• Collaborate with team to achieve branch goals and drive performance.
• Deliver elevated customer experiences with personalized service.
• Engage customers with digital platforms and educate on self-service options.
• Perform teller transactions accurately and efficiently.
• Handle cash and maintain accurate cash drawer balances.
• Support audits, custodianship, and other operational tasks.
• Ensure compliance with regulatory requirements and risk controls.

Skills

Customer service

Communication skills

Sales experience

Cash handling

Teamwork

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Digital tools

Job description

Santander in Brooklyn, NY is seeking a Sales and Service Banker to act as a trusted advisor and build lasting customer relationships. The role focuses on financial needs across banking, lending, and investment products while delivering exceptional service and cross-selling opportunities.

You will process teller transactions, educate customers on digital tools, and collaborate with team members to hit branch targets while ensuring risk controls and regulatory compliance.