Outlet Client Advisor - La Roca Village

UNAVAILABLE; Barcelona; Presencial; EUR 24.000 - 28.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Sales commission

Meal vouchers

Descripción de la vacante

Stone Island is seeking a 30h part-time Client Advisor for our store in La Roca Village, Barcelona. You will embody the brand through professional presence, refined communication, and a passion for exceptional client experiences, guiding customers through heritage and collections.

Collaborate with the boutique team to meet personal targets, maintain high service standards, and support inventory and stock management. Fluency in Italian and English is required; other languages are a plus.

Formación

• 2–5 years of experience in sales roles, luxury/retail preferred.
• International mindset and ability to work with diverse clientele.
• Passion for retail with strong client orientation and commercial drive.
• Excellent understanding of the luxury market.
• Outstanding interpersonal and communication skills.
• Fluency in Italian and English; additional languages a plus.

Responsabilidades

• Deliver an exceptional client experience and build lasting relationships through clienteling and after-sales activities.
• Achieve and exceed individual sales targets and contribute to store performance.
• Support Visual Merchandising standards, stock replenishment, and collaboration with VM team.
• Contribute to inventory preparation and execution.
• Collaborate with colleagues with positive energy and strong team spirit.

Conocimientos

Client advising

Sales experience

Interpersonal skills

Luxury retail knowledge

Multilingual: Italian & English

Descripción del empleo

Overview

Stone Island is looking for a 30h part-timeClient Advisorto be included in the staff of our Store in La Roca Village, Barcelona.

As a Client Advisor, you will embody the brand’s values through professional presence, refined communication style and a passion for delivering exceptional client experiences. You will guide each client through Stone Island's heritage and collections, developing a deep understanding of their needs and building long-term, sustainable relationships.

Working together with the boutique team, you will contribute to both individual and collective performance, ensuring the highest standards of service and operational excellence.

Your Impact

• Deliver an exceptional and personalized client experience, building long-lasting relationships through effective clienteling and after-sales activities while creating a warm and welcoming environment.
• Achieve and exceed individual sales targets, contributing actively to the overall store performance.
• Support the implementation and maintenance of Moncler's visual merchandising standards, ensuring product replenishment and effective stock management in collaboration with the Visual Merchandising team.
• Actively contribute to the preparation and execution of inventory activities.
• Collaborate effectively with colleagues, bringing positive energy, enthusiasm, and a strong team spirit.

Qualifications

• 2-5 years of experience in sales roles; experience within structured luxury fashion or retail companies is considered a strong advantage.
• International mindset and ability to work effectively with a diverse and international clientele.
• Passion for retail, strong client orientation, and a commercially driven mindset.
• Excellent understanding of the luxury market and strong product sensitivity.
• Outstanding interpersonal and communication skills.
• Fluency in Italian and English is required; proficiency in any additional language will be considered a plus.

Compensation & Benefits

• Gross annual salary range: €24,000–€28,000, depending on relevant experience, skills, and internal equity considerations.
• Sales commission scheme linked to store performance.
• Meal vouchers provided for each worked day