Operations Technician - Insurance Admin & Data Quality

Starr Insurance Companies; Málaga; On-site; EUR 28,000 - 36,000; Full time

Job summary

Starr Insurance Companies in Málaga, Spain, seeks an entry-level Operations/Administration professional to support policy bookings, data quality, and reporting. The role engages with local and EU branches, ensuring accurate processing and timely escalation of issues within standard processes.

You’ll work in a dynamic hub environment, leveraging MS Office, SharePoint and Teams, with German and English language practices. Ideal for early-career professionals in insurance operations seeking growth.

Qualifications

• 0–2 years in operations/admin (insurance).
• High attention to detail; comfortable following SOPs.
• English B2/C1; working knowledge of Excel and collaboration tools (SharePoint, Teams).
• German B2-C1.
• Dynamic, flexible and changing environments adaptability.
• Experience with policy admin or underwriting systems, policy administration and issuance.
• Prior shared-service or hub experience.

Responsibilities

• Create/validate bookings in policy admin/finance systems per instructions before close periods.
• Perform data quality checks (parties, terms, taxes, coding) and obtain missing info.
• Triage and manage submission inboxes and trackers; ensure SLA adherence.
• Execute QA checks and escalate deviations with Local Operations, UW Ops Lead, and IT.
• Produce standard and ad-hoc reports in coordination with the UW Ops Team Lead.
• Understand and work with SPARC & Eclipse systems and related manuals.
• Ensure taxes are correctly processed in the booking system as instructed locally.
• Store, file and follow up for EU branches on signed QA and missing items.
• Communicate risk and policy queries through appropriate channels with Local coordinator.
• Escalate priority matters affecting month reporting.
• Complete and maintain production report files tracking EU workload.

Skills

Attention to detail

SOP compliance

Adaptability

Ownership

Teamwork

Tools

SharePoint

MS Office

Teams

Policy Admin Systems

Job description

Starr Insurance Companies in Málaga, Spain, seeks an entry-level Operations/Administration professional to support policy bookings, data quality, and reporting. The role engages with local and EU branches, ensuring accurate processing and timely escalation of issues within standard processes.

You’ll work in a dynamic hub environment, leveraging MS Office, SharePoint and Teams, with German and English language practices. Ideal for early-career professionals in insurance operations seeking growth.