Insurance Operations Specialist - Data & Booking

Starr Insurance; España; On-site; EUR 24,000 - 32,000; Full time

Job summary

Starr Insurance seeks an detail‑oriented Operations Administrator to join its global underwriting support hub in Spain. You will create and validate bookings, perform data quality checks, manage submission inboxes, and produce standard and ad‑hoc reports with the UW Ops team lead.

The role requires 0–2 years in insurance operations, high attention to detail, English (B2/C1) and German (B2–C1), plus Excel and collaboration tools.

Qualifications

• 0–2 years in operations/admin (insurance)
• High attention to detail; comfortable following SOPs
• English B2/C1; working knowledge of Excel and collaboration tools (SharePoint, Teams)
• German B2-C1
• Dynamic, flexible and changing environments adaptability
• Experience with policy admin or underwriting systems, policy administration and issuance
• Prior shared-service or hub experience

Responsibilities

• Create/validate bookings in policy admin/finance systems per Business Instructions received in a timely manner before close periods.
• Perform data quality checks (parties, terms, taxes, coding) and obtain missing info.
• Triage and manage submission inboxes and trackers; ensure SLA adherence.
• Execute standard QA checks and elevate deviations by working with the Local Operations team, UW Operations team Lead , and IT implementations to review and monitor key underwriting controls related to production.
• Produce standard and ad-hoc reports as required in coordination with the UW Ops Team Lead.
• Understand and work on all Operations and Administration systems SPARC & Eclipse understanding system capabilities and existing manuals related to system usage maintaining latest updates in course.
• Ensure taxes are correctly processed internally into the booking system as instructed by local office.
• Store, file and follow up for EU branches on signed QA and report missing ones * if any for booking workload control.
• Ensure all risk and policy queries are communicated through the appropriate channels and responded to in a timely manner in collaboration with Local coordinator and UW Operations team lead.
• Report priority matters recognized when these need to be escalated such as rejections or raising issues related with production booking which affect month reporting.
• Complete, fill and maintain updated production report files in order to track EU offices workload related to bookings.
• Participate, understand and assist in the implementation and improvement of the Underwriting Process of the branch and follow up processes and internal rules and controls as established.

Skills

English (B2/C1)

German (B2-C1)

Excel

SharePoint

Teams

Tools

Policy admin systems

Underwriting systems

MS Office

Job description

Starr Insurance seeks an detail‑oriented Operations Administrator to join its global underwriting support hub in Spain. You will create and validate bookings, perform data quality checks, manage submission inboxes, and produce standard and ad‑hoc reports with the UW Ops team lead.

The role requires 0–2 years in insurance operations, high attention to detail, English (B2/C1) and German (B2–C1), plus Excel and collaboration tools.