Insurance Operations Technician — Data & Process Specialist

Starr Europe Insurance Limited; España; On-site; EUR 23,000 - 32,000; Full time

Benefits offered by this job

Training and development

Inclusive work environment

Job summary

Starr Europe Insurance Limited is seeking an Operations/Administration professional to support policy bookings and data quality in a fast-paced environment in Spain. You will work with policy admin and underwriting systems, ensuring accurate data entry, timely processing, and adherence to SLAs.

The role emphasizes teamwork, SOP compliance, and adaptability to changing priorities, with English and German language requirements.

Qualifications

• 0–2 years of experience in operations/admin (insurance).
• High attention to detail and accuracy with SOPs.
• English level B2/C1; German B2–C1 is a plus.
• Proficient with Excel and collaboration tools like SharePoint/Teams.
• Experience with policy admin or underwriting systems is a plus.

Responsibilities

• Create/validate bookings in policy admin/finance systems as per instructions.
• Perform data quality checks and obtain missing information.
• Manage submission inboxes and trackers; ensure SLA adherence.
• Conduct QA checks and escalate deviations with operations teams.
• Produce standard/ad-hoc reports in coordination with UW Ops Lead.
• Understand and use SPARC, Eclipse, and related systems for operations.
• Ensure internal taxes are processed into booking systems as instructed.
• File/store documents and follow up on EU branches for QA/reporting.
• Communicate policy queries through appropriate channels with teams.
• Escalate priority issues affecting month-end reporting.
• Maintain production report files tracking EU workload.
• Assist in underwriting process improvements and adherence to controls.

Skills

Attention to detail

SOP adherence

Adaptability

Process discipline

Ownership and initiative

Teamwork

Data privacy basics

MS Office

Tools

Excel

SharePoint

Teams

Underwriting systems

Job description

Starr Europe Insurance Limited is seeking an Operations/Administration professional to support policy bookings and data quality in a fast-paced environment in Spain. You will work with policy admin and underwriting systems, ensuring accurate data entry, timely processing, and adherence to SLAs.

The role emphasizes teamwork, SOP compliance, and adaptability to changing priorities, with English and German language requirements.