On-Site Customer Service Agent – English Fluent

Spanish Limited; Alicante; On-site; EUR 16,000 - 19,000; Full time

Job summary

Spanish Limited in Pilar de la Horadada, Alicante, is hiring a Customer Service agent for an on-site, full-time position. The role focuses on handling customer and creditor queries with a calm, professional approach and excellent telephone manner.

You will work in a fast-paced office to deliver outstanding service, maintain accurate records, and support the financial review process. The company offers a 40-hour week and a starting salary aligned with local market rates.

Qualifications

• Excellent telephone manner and clear communication.
• Strong administration and customer service skills.
• General computer skills and confidence with internal systems.
• Proactive problem solving and initiative.
• Ability to manage own workload in a busy office.

Responsibilities

• Handle a variety of customer and creditor queries in a fast paced office environment.
• Deliver excellent customer service and maintain high-quality records.
• Support financial review team with data gathering and documentation.

Skills

Excellent telephone manner

Excellent administration

Customer service skills

Computer skills

Problem solving

Workload management

Office experience

Job description

Spanish Limited in Pilar de la Horadada, Alicante, is hiring a Customer Service agent for an on-site, full-time position. The role focuses on handling customer and creditor queries with a calm, professional approach and excellent telephone manner.

You will work in a fast-paced office to deliver outstanding service, maintain accurate records, and support the financial review process. The company offers a 40-hour week and a starting salary aligned with local market rates.