Customer service and sales in Spanish and English

Evergreen Electrica SLU; Fuengirola; On-site; EUR 8,000 - 13,000; Part time

Job summary

Join in Fuengirola, Málaga, is seeking a customer service and sales assistant to work on-site from Monday to Friday, 10.00–14.00. The role focuses on handling calls and emails, identifying customer needs, and guiding them to our services.

The ideal candidate should have advanced English and strong communication and teamwork skills, with an organised approach and a desire to learn.

Qualifications

• Experience in customer service would be an advantage.
• Advanced English is essential.
• Good organisational skills and the ability to work as part of a team.

Responsibilities

• Handle incoming telephone calls and emails.
• Identify and assess customers’ needs in order to resolve them and ensure their satisfaction.
• Follow up on customer enquiries and issues: set up new contracts, update customers’ personal details, send invoices or grant access to the customer portal.
• Organise and file customer documentation as appropriate.
• Collect payments from customers visiting the office.
• Contact potential customers to offer them our services.

Skills

Advanced English

Communication skills

Teamwork

Organisational skills

Job description

We are an electricity supplier with over 10 years’ experience in the sector.

We have a vacancy for a customer service and sales role. We are looking for an organised person with a professional manner and good communication skills who enjoys working as part of a team.

The role is based in our offices in Fuengirola, Málaga, and involves working on site from Monday to Friday, 10.00–14.00.

Tasks

• Handle incoming telephone calls and emails.
• Identify and assess customers’ needs in order to resolve them and ensure their satisfaction.
• Follow up on customer enquiries and issues: set up new contracts, update customers’ personal details, send invoices or grant access to the customer portal, amongst other tasks.
• Organise and file customer documentation as appropriate.
• Collect payments from customers visiting the office.
• Contact potential customers to offer them our services

Requirements

• Experience in customer service would be an advantage.
• Advanced English is essential.
• A keen desire to learn and excellent communication skills.
• Good organisational skills and the ability to work as part of a team.

¡Únete a nuestro equipo!