Office Manager

SPAIN FOR GROUPS DMC; Madrid; On-site; EUR 29,000 - 39,000; Full time

Job summary

SPAIN FOR GROUPS DMC is seeking an Office Manager to ensure smooth daily operations at our Madrid office. The role includes handling administrative tasks, coordinating communications, and supporting project managers with scheduling and documentation.

You will work on-site in Madrid, liaising with vendors and teams across a multilingual environment. Strong organizational and budgeting abilities are essential, with English and Spanish fluency required.

Qualifications

• Strong communication and customer service skills required.
• Proficiency in Office Administration, scheduling, document management, and basic budgeting.
• Hands-on experience with office equipment and standard office software.
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced environment.
• Previous experience in office management or administrative roles, ideally within tourism, events, or hospitality.
• Ability to work on-site in Madrid and collaborate in a multicultural, multilingual team.
• Fluency in English and Spanish; additional European languages are an advantage.
• Relevant education in Business Administration, Tourism, Hospitality, or a related field preferred.

Responsibilities

• Oversee daily office operations on-site in Madrid.
• Provide administrative assistance to project managers and leadership, including scheduling and document preparation.
• Handle incoming calls and emails, welcome visitors, and support customer service activities.
• Maintain organized digital and physical filing systems and coordinate communications.
• Collaborate with vendors, monitor office budgets and expenses, and suggest process improvements to enhance efficiency.

Skills

Communication skills

Customer service

Office administration

Organization skills

Languages: English/Spanish

Multilingual (advantage)

Education

Degree in Business Administration/Tourism/Hospitality

Tools

Microsoft Office

Job description

Company Description

SPAIN FOR GROUPS DMC is a leading full-service provider of destination management and incoming services across Spain and the Iberian Peninsula, including the Balearic and Canary Islands. The company specializes in first-class services for MICE events and private tailor-made holiday packages for groups and upscale FIT clients. Based in Madrid, SPAIN FOR GROUPS DMC delivers customized itineraries with unique experiences and creative program ideas. Its experienced, multilingual project management team focuses on designing successful, memorable, and high-quality travel programs for international and domestic clients.

Role Description

The Office Manager is a full-time, on-site role located in Madrid, responsible for ensuring the smooth daily operation of the office. This role oversees office administration, manages office equipment and supplies, and coordinates internal and external communications. The Office Manager supports project managers and leadership with administrative assistance, scheduling, document preparation, and record-keeping. Daily tasks include handling incoming calls and emails, welcoming visitors, supporting customer service activities, and maintaining organized digital and physical filing systems. The role also involves collaborating with vendors, monitoring office budgets and expenses, and contributing to process improvements that enhance efficiency and service quality.

Qualifications

• Strong Communication and Customer Service skills, with the ability to interact professionally with clients, partners, and colleagues.
• Proficiency in Office Administration and Administrative Assistance, including scheduling, document management, and basic budgeting.
• Hands-on experience with Office Equipment and standard office software (e.g., Microsoft Office or similar productivity tools).
• Excellent organizational skills, attention to detail, and the ability to manage multiple tasks and priorities in a fast-paced environment.
• Previous experience in office management or administrative roles, ideally within tourism, events, or hospitality sectors.
• Ability to work on-site in Madrid and collaborate effectively in a multicultural, multilingual team.
• Fluency in English and Spanish; additional European languages are an advantage.
• Relevant education in Business Administration, Tourism, Hospitality, or a related field is preferred.